Aumunique Rembert
Los Angeles,CA
Summary
Dynamic professional with a diverse background spanning healthcare, security, and customer service, notably at Everise. Excelled in roles requiring meticulous attention to detail and robust organizational skills, enhancing patient and client satisfaction. Proficient in Microsoft Word and Excel, with a proven track record in improving operational efficiency. Demonstrates exceptional time management and patient care, ensuring high-quality service delivery.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Work From Home MEDICARE
Everise
Las Vegas, NV
04.2021 - 05.2024
- Work with members that have Medicare and Medicaid
- Resolved customer complaints and concerns in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Provided top quality control and eliminated downtime to maximize revenue.
- Responded to member questions regarding plan benefits and provisions.
- Updated databases with new and modified customer data.
- Updated system with order specifics and customer details, preferences, and billing information.
- Answered incoming calls from Medicare beneficiaries, providing them with information regarding their benefits.
- Responded promptly to customer inquiries about coverage options, claims status, and other related topics.
Housekeeping
MountainView Hospital
Las Vegas, NV
04.2020 - 01.2023
- Sanitize hospital room's (Discharged Rooms & Operation Rooms)
- Taking trash
- Sanitize bathrooms
- Transferring sanitize beds to clean room's
- Collect Biohazard
- Sanitize walls an door in pharmacy unit
- Stocked cleaning supplies in housekeeping closets.
- Assisted in the training of new housekeeping staff.
- Participated in meetings related to housekeeping operations as needed.
- Provided on-the-job training for new housekeeping staff members.
- Inspected each room after housekeeping staff completed their work.
- Attended required training sessions related to housekeeping tasks.
Patient Care (Transport)
Poet's Walk Memory Care
Las Vegas, NV
02.2019 - 08.2021
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Monitored patient condition during transport, promptly reporting any changes to nursing staff.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Developed relationships with residents and patients through meaningful conversation.
- Improved patient outlook and daily living through compassionate care.
- Kept detailed records of patients' medical histories and care plans.
- Transported patients to appointments or other locations using wheelchairs or stretchers.
- Reported concerns to nurse supervisor to promote optimal care.
Direct Support Professional
AACRES
Las Vegas, NV
07.2018 - 06.2020
- Direct Support Professional
- Watch and prompt individuals to do the right thing for themselves
- Prompting individuals on lifestyle
- Cook for individuals
- Assisted with planning and coordination of activities and outings based on individual needs.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
- Transported clients to doctor's appointments and errands.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted clients with maintaining good personal hygiene.
- Keeping track of behaviors an any other accomplishment they have had
- Help clean individual room
- Prompt to wash clothes
- Always taking my individuals on a walk
- Contacted medical providers on behalf of clients to follow up on appointments.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
Security Guard
SOS Security
Las Vegas, NV
05.2017 - 03.2019
- HOA Security Guard
- 1
- Check vendors in an out
- 2
- Check visitors in an out
- 3
- Watched all cameras
- 4
- Watch gates
- 5
- Patrol
- 6
- Observe an report!
Service Deli Clerk
Gelson's Markets
02.2016 - 05.2017
- Service Deli/Salad bar!
- 1
- Boar's Head Products meats and cheese
- 2
- Kept salad bar clean!
- 3
- Cut an prepared about 100 plus item's for the bar daily!
- 4
- Also made cold cut sandwiches bean dip, fruit platters, fried chicken, and hot case items
- 5
- Always clean clean clean and sanitize!
Lab Assistant
Quest diagnosis
03.2015 - 12.2016
- Recorded and reported test results accurately according to established procedures.
- Compiled field observations and converted into data to prepare for experiments and tests.
- Oversaw lab equipment stock and placed orders to expand inventory.
- Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
- Documented results accurately in lab notebooks according to scientific standards.
Forklift Certified
USA Forklift
Los Angeles, CA
03.2014 - 09.2014
- Responsibilities
- Each day I used a forklift to rearrange pallets, document incoming products!
- Skills Used
- Self motivated, getting better communication with others,gain much more respect for others, responsibility!
Education
High school diploma -
Wilson High School
Long Beach, CASkills
- Security
- Microsoft Word
- Customer Service
- Typing
- Organizational Skills
- Excel
- Time Management
- Early Childhood Education
- Childcare
- Child development
- Phone etiquette
- Microsoft Outlook
- Care partner
- Memory care
- Alzheimer's Care
- Dementia Care
- Medication Administration
- Home Care
- Meal Preparation
- Caregiving
- Teaching
- Patient safety
- Personal hygiene assistance
- Patient care
- Patient-transport equipment
- Wheelchair transport
- Patient transport
Certification
- Guard Card
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Work From Home MEDICARE
Everise
04.2021 - 05.2024
Housekeeping
MountainView Hospital
04.2020 - 01.2023
Patient Care (Transport)
Poet's Walk Memory Care
02.2019 - 08.2021
Direct Support Professional
AACRES
07.2018 - 06.2020
Security Guard
SOS Security
05.2017 - 03.2019
Service Deli Clerk
Gelson's Markets
02.2016 - 05.2017
Lab Assistant
Quest diagnosis
03.2015 - 12.2016
Forklift Certified
USA Forklift
03.2014 - 09.2014
High school diploma -
Wilson High School