Aundraya Eggleston
Cordova
Summary
Dedicated Patient Service Representative with proven skills in customer service, HIPAA compliance, and insurance verification. Committed to maintaining patient confidentiality and ensuring efficient appointment scheduling.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
CVS Specialty Pharmacy
Memphis, TN
09.2024 - 04.2026
- Managed patient inquiries, providing accurate information regarding medication and services.
- Processed prescription orders efficiently, ensuring timely fulfillment for patients.
- Assisted patients with insurance verification and benefits coordination to streamline service delivery.
- Collaborated with healthcare providers to resolve medication-related issues promptly.
Crew Member
Chick-fil-A
Bartlett, TN
02.2018 - 10.2023
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
- Collaborated with team members to maintain inventory levels and streamline preparation processes.
- Trained new crew members on operational procedures and customer service best practices.
Education
Associate of Science - Early Childhood Care And Education
University of Memphis
Memphis, TN05-2027
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- FEP trained
- Appointment scheduling
- Patient confidentiality
- Patient follow-up
Timeline
Patient Service Representative
CVS Specialty Pharmacy
09.2024 - 04.2026
Crew Member
Chick-fil-A
02.2018 - 10.2023
Associate of Science - Early Childhood Care And Education
University of Memphis