Aundrea Harris

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Collected and documented patient medical information such as blood pressure and weight.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Completed EKGs and other tests based on patient presentation in office.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Prepared lab specimens for diagnostic evaluation.
• E-screen Drug Screening
• Injections
• Perform X-rays

Travel to clients homes, offices performing physicals for life/DI insurance. The physicals consist of taking vitals, collecting blood and urine samples, ask medical questions pertaining to client's health.

Once completed blood samples had to spun down and processed to be shipped by FedEx on a daily basis.

All documents pertaining to client has to documented into online portal with shipping information, if exam was completed or not, and if there were any concerns or complaints that need to be followed up.

• Working remotely from home assisting patients with quality customer service.
• Scheduling & rescheduling patients appointments for GI complaints.
• Data entry of patient democratic information.
• Verifying Patient's insurance
• Qualifying patients for Direct Access Colonoscopies (DAC).
• Handling over 150 intake calls daily.
• Communicating through emails, teams platform with problem solving solutions to better assist patients.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient spirometry.
• Managed GRITS by updating records with current immunizations vaccines given.
• Called in, Fax and or e-prescribing required medications.

• Achieved company growth by implementing strategic plans and streamlining operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Maintain optimal employee coverage for business needs with strategic well prepared team schedules.
• Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in the organization and employees.
• Kept detailed documentation of venipuncture procedures and collected samples.
• Performed Drug screenings, urine samples, oral swab, hair samples, along with DNA testing.
• Maintain close relationships with clients planning luncheons every quarterly for input questions or concerns regarding the services my team and I were providing.
• Hiring and interviews for all positions available.
• Handled all payroll for entire staff.
• Upheld data security and compliance with HIPPA protocols using multiple identification points and document verification.