Aundrea Moore
Arlington,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Account Representative
Safran Helicopter Engines USA
Grand Prairie
06.2022 - 08.2024
- Provided exceptional customer support via email and phone
- Maintained a high level of professionalism and empathy while addressing customer concerns
- Documented all interactions with customers accurately and thoroughly in the CRM system
- Collaborated with field reps to resolve AOG or complex issues for prompt resolution.
Title Review Officer
Intercontinental Capital Group
Remote
11.2020 - 05.2022
- Reviewed credit reports, property appraisals, preliminary title policies, hazard insurance binders and flood certificates
- Closely monitored deadlines associated with each transaction to ensure timely completion of tasks within established timeframes
- Demonstrated strong attention to detail when reviewing complex legal documents
- Prioritized tasks effectively based on urgency, complexity, and client expectations.
Title curative rep
Ursus Holdings, LLC
Arlington
04.2018 - 11.2020
- Conducted thorough research to identify any liens, encumbrances, or other issues that may affect the transfer of property ownership
- Collaborated with lenders, real estate agents, attorneys, and other parties involved in the transaction to resolve any title-related issue
- Assisted in resolving complex title issues by researching historical records and consulting legal resources as needed
- Navigated county records databases efficiently while conducting online searches for public records.
Loss Mitigation HOA Negotiator
Chronos Solutions
Coppell
06.2015 - 04.2018
- Audited closing packages to ensure all required documents are included and accurately completed
- Liaised with underwriters to address any concerns or discrepancies identified during the review process
- Closely monitored deadlines associated with each transaction to ensure timely completion of tasks within established timeframes
- Prioritized tasks effectively based on urgency, complexity, and client expectations.
Panel Relations Specialist
Nielsen Media Research
Arlington
03.2014 - 06.2015
- Record and manage key metrics of customer engagement of particular study
- Developed strong relationships with key clients through regular communication and personalized support
- Recognized as top performer within the team for consistently achieving high levels of customer satisfaction scores above 99%
- Utilized CRM software to accurately document interactions with customers and track issue of the data.
Education
Diploma -
Bowie High School
Arlington, TX12.2003
Skills
- CRM proficient
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Written Communication
- Professional Demeanor
- Order Processing
- Account Servicing
- Analytical Skills
Certification
Certified Notary Public, 08/01/21, 08/31/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Regional Account Representative
Safran Helicopter Engines USA
06.2022 - 08.2024
Title Review Officer
Intercontinental Capital Group
11.2020 - 05.2022
Title curative rep
Ursus Holdings, LLC
04.2018 - 11.2020
Loss Mitigation HOA Negotiator
Chronos Solutions
06.2015 - 04.2018
Panel Relations Specialist
Nielsen Media Research
03.2014 - 06.2015
Diploma -
Bowie High School