Aundrea Phillips
San Antonio,TX
Summary
15 years in operations and customer experience roles, driving big-picture vision into effective tactical processes. Understands complex emotional situations, providing systematic solutions. Leverages values of Honesty, Accountability, and Loyalty
Overview
16
16
years of professional experience
Work History
Escrow Processor
Old Republic Title
San Antonio, TX - Full-Time - 40 Hrs. - Mon-Fri
08.2017 - Current
- Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
- Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
- Mastered escrow process, title process, financial transactions, company policies and procedures, and regulatory requirements.
- Reviewed documents for accuracy and verified funds.
- Collaborated with customers, realty professionals, and lender representatives to complete smooth and efficient process.
- Reviewed and interpreted buyer, seller, and lender instructions to assess escrow requirements.
Real Estate Agent
Coldwell Banker D'ann Harper, Realtors
San Antonio, TX - Full-Time - Min 40 Hrs - Mon-Sun
06.2015 - 08.2017
- Promoted property sales through advertisements, open houses, and participation in multiple listing services.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties, and communicating sale conditions.
- Prepared forms needed for real estate transactions, contracts, closing statements, and leases.
- Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
Director of Student Life Activities Assistant
Colorado Mesa University
Grand Junction, CO - Part-Time - In-between Classes
05.2010 - 06.2011
- Oversaw management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence.
- Maintained inventory in supply closet to prevent shortages.
- Reviewed and suggested improvements for interoffice correspondence, reports, and presentations.
- Planned events and department activities by acquiring venues, developing guest lists, and organizing catering services.
- Collaborated with vendors via telephone, email, and text prior to large events to coordinate delivery and set up.
- Drafted business correspondence, memos, and meeting minutes.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Information Desk Student Manager
Colorado Mesa University
Grand Junction, CO - Part-Time - In-between Classes
08.2008 - 05.2011
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Coached staff on strategies to enhance performance and improve customer relations.
- Addressed internal and customer-related issues each day and affected strategic resolutions.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Administration Assistant
Colorado Mesa University
Grand Junction, CO - Part-Time - In-between Classes
01.2008 - 06.2009
- Communicated with vendors to place and receive orders, request services, and deliver instructions from office management.
- Monitored schedules and calendar obligations for executives.
- Controlled building access by supplying key cards to employees and visitors.
- Oversaw management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Education
B.S - Interdisciplinary Studies
Liberty University
Lynchburg, VA12.2021
Skills
- Strong Organizational Skills
- Relationship Building
- Initiative-taking and Self-Motivated
- Multitasking and Time Management
- Creative Problem Solving
- Microsoft Office
- Ease with Computers and Technology
- Accounting Skills
- Verbal and Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Escrow Processor
Old Republic Title
08.2017 - Current
Real Estate Agent
Coldwell Banker D'ann Harper, Realtors
06.2015 - 08.2017
Director of Student Life Activities Assistant
Colorado Mesa University
05.2010 - 06.2011
Information Desk Student Manager
Colorado Mesa University
08.2008 - 05.2011
Administration Assistant
Colorado Mesa University
01.2008 - 06.2009
B.S - Interdisciplinary Studies
Liberty University