Aundreah Hicks
Lady Lake,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages guest one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
Four Seasons Hotel
01.2022 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Arnold Palmer's Bay Hill Club & Lodge
02.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Package Handler
FedEx Ground
06.2020 - 01.2021
- Assisted in loading delivery trucks with prepared packages
- Operated forklifts and pallet jacks to move, pick up or store products
- Pulled packages off of a moving belt.
Victoria Secret Sales Associate
Victoria's Secret
08.2019 - 01.2020
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Achieving established goals
- Introducing promotions and opportunities to customers
- Maintaining an orderly appearance throughout the sales floor.
Cashier
PDQ
10.2018 - 01.2020
- Trained new team members in cash register operation, stock procedures and customer service
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Operated cash register, collected payments and provided accurate change.
Education
Associate's degree - Business
Valencia College
Orlando, FL06.2023
High school diploma or GED -
Palm Beach Lakes High School
West Palm Beach, FL05.2020
Skills
- Resolving issues
- Providing customer support
- Customer communications
- Data Entry
- Greeting guest
- Hospitality services
- Cash transaction
- Problem Resolution
- Team building
Timeline
Bartender
Four Seasons Hotel
01.2022 - Current
Server
Arnold Palmer's Bay Hill Club & Lodge
02.2021 - Current
Package Handler
FedEx Ground
06.2020 - 01.2021
Victoria Secret Sales Associate
Victoria's Secret
08.2019 - 01.2020
Cashier
PDQ
10.2018 - 01.2020
Associate's degree - Business
Valencia College
High school diploma or GED -
Palm Beach Lakes High School