Tina Pearson
Lovelock
Summary
Reliable individual with strong customer service skills in fast-paced environments. Ensures guest satisfaction through attentive service, accurate transaction handling, and adherence to quality standards. Committed to maintaining a clean and welcoming atmosphere for all patrons.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2027
2027
years of professional experience
Work History
Bartender/Slot Host
Big Wheel Casino
Lovelock, NV
11.2025 - Current
- Provided exceptional customer service in high-paced environment, ensuring guest satisfaction and repeat business.
- Mixed and served beverages according to established recipes and customer preferences, maintaining quality standards.
- Operated cash register accurately, processing payments and managing cash drawer efficiently.
- Assisted in maintaining cleanliness of bar area, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Move In/out Cleaning Yard Maintenence
Lovelock Mobile Home Park
Lovelock, NV
08.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Graveyard Porter
Travel Centers of America
Sparks, NV
05.2021 - 02.2022
- Conducted routine inspections of property to identify maintenance needs promptly.
- Responded to customer inquiries, providing assistance and information effectively.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Increased workplace safety by immediately reporting potential hazards.
- Improved inventory management of cleaning supplies and guest amenities through careful monitoring.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Night Auditor
Golden Penny Inn
Fresno, CA
- Managed nightly financial reconciliations, ensuring accuracy in cash handling and reporting.
- Processed guest check-ins and check-outs, delivering exceptional customer service throughout stay.
- Conducted audits of hotel operations, identifying discrepancies and implementing corrective measures.
- Prepared daily financial reports for management review, highlighting key performance metrics.
- Monitored security systems to ensure guest safety during overnight shifts.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
- Processed reservations and cancellations efficiently, optimizing room occupancy rates.
Education
High School Diploma -
DeWolf
Fresno, CA06-1985
Skills
- Punctual and dependable
- Balancing transactions
- End-of-day processes
- Resolving issues
- Decision-making
- Reservations
- Guest services
- Night audit procedures
- Financial management
- Credit and cash payments
- Wake-up calls
- Oral and written communications
- Lobby housekeeping
- Property management
- Attention to detail
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
- Customer service
- Valid Driver's license
- Site inspections
- Trash pickup
- Grounds maintenance
- Gardening and landscaping
Timeline
Bartender/Slot Host
Big Wheel Casino
11.2025 - Current
Move In/out Cleaning Yard Maintenence
Lovelock Mobile Home Park
08.2025 - Current
Graveyard Porter
Travel Centers of America
05.2021 - 02.2022
Night Auditor
Golden Penny Inn
High School Diploma -
DeWolf