Aundres Bush
Summary
Detail oriented IT professional with a solid foundation in hardware and networking. Proven ability to diagnose technical issues and enhance customer satisfaction through effective problem solving. Committed to continuous learning and eager to contribute in an entry-level IT role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Garage
Tukwila, WA
07.2023 - Current
- Guided customers in selecting products that met their needs, enhancing overall shopping experience.
- Supported customers in product choices, contributing to increased satisfaction and loyalty.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Organized and sanitized work area regularly to create a welcoming environment for customers.
Professional Mover
Smart Partners Home Property Solutions
Tacoma, WA
09.2021 - 12.2025
- Handled customer boxes weighing up to 150 lbs efficiently to meet tight schedules.
- Supervised transportation of dangerous goods, achieving zero incidents.
- Followed customer instructions about placement of items and special considerations for handling.
- Ensured safe driving habits, safeguarding property and public on roadways.
Security Officer
Emerald Queen Casino
Tacoma, WA
12.2019 - 03.2020
- Ensured safety of personnel and premises through thorough building inspections and regular property patrols.
- Monitored restricted areas to deter unauthorized entry and enhance overall security.
- Recorded security incidents and provided detailed reports to superiors to inform decision-making.
Pre-Apprenticeship Carpenter
Wolf Creek Job Corps
Glide, OR
02.2018 - 02.2019
- Residential framing experience includes wall, window, and door framing, installation of floor joists and blocking, and roof sheathing.
- Fabricated drywall for various projects, ensuring precision and quality in installation.
- Installed suspended ceilings in residential and commercial spaces, achieving proper alignment and structural support.
- Experienced in remodeling interior buildings.
- Experienced in metal-stud work.
- Working knowledge of common hand and power tools.
- Operated hand and power tools for construction tasks, prioritizing safety and maintaining efficiency.
Maintenance Worker
Wolf Creek Job Corps
Glide, OR
02.2018 - 02.2019
- Conducted regular inspections of building and equipment to proactively identify and mitigate potential issues.
- Addressed maintenance requests and troubleshot issues to ensure timely resolutions.
- Executed diverse maintenance tasks for building and equipment, ensuring operational reliability.
IT Support Technician (Student)
Summer Jobs 253
Tacoma, WA
06.2017 - 09.2017
- Repaired and cleaned computers, ensuring functionality and reliability during structured paid work experience.
- Assisted in PC maintenance and troubleshooting tasks at a local repair shop.
- Diagnosed hardware issues and returned equipment to working condition.
Education
GED -
Umpqua Community College
Douglas County, OR02-2018
Skills
- Sales techniques
- Customer service
- Client service
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Sales techniques
It Projects And Labs
- Active Directory Home Lab, Self-Directed — Built and configured an Active Directory environment to practice user/group management, GPO, and domain services. Gained hands-on experience with Windows Server administration and network authentication concepts.
- Spiceworks Help Desk Ticketing Lab, Self-Directed — Deployed and configured Spiceworks to simulate a real-world IT help desk environment. Practiced creating, assigning, and resolving support tickets to build familiarity with ticketing workflows and IT service management fundamentals.
Certification
- CompTIA A+ (In Progress — Expected June 2026)
Timeline
Sales Associate
Garage
07.2023 - Current
Professional Mover
Smart Partners Home Property Solutions
09.2021 - 12.2025
Security Officer
Emerald Queen Casino
12.2019 - 03.2020
Pre-Apprenticeship Carpenter
Wolf Creek Job Corps
02.2018 - 02.2019
Maintenance Worker
Wolf Creek Job Corps
02.2018 - 02.2019
IT Support Technician (Student)
Summer Jobs 253
06.2017 - 09.2017
GED -
Umpqua Community College