AUNG Kyaw

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• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Prepared customer invoices, accepted payments and processed refund and cancellation requests.
• Provided follow through on all calls with confirmations and dissemination of requested information.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Stored passenger luggage and personal items with care for safety and security.
• Calculated rides costs, received money and returned change.
• Arrived on time to customer appointments.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.

• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Completed human resource operational requirements by scheduling and assigning employees.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Improved office efficiency by effectively managing internal communications and correspondence.

• Fastened chains, straps, covers and binders to secure load during transit.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Maintained telephone and radio contact with supervisor to receive delivery instructions.

• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
• Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.