Summary
Work History
Education
Skills
Timeline
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Aunika Young

Omak

Summary

Dynamic supervisor with a proven track record at Arby's, excelling in team leadership and customer service. Skilled in training and mentoring staff, I enhanced customer satisfaction through effective problem-solving and efficient operations management. Committed to continuous improvement, I successfully optimized inventory control, reducing waste and improving service quality.

Work History

Supervisor

Arbys
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Trained and mentored team members on customer service best practices.
  • Managed inventory levels, reducing waste through efficient stock control processes.
  • Implemented staff scheduling to optimize labor costs while maintaining service quality.
  • Resolved customer complaints effectively, improving overall satisfaction ratings.
  • Monitored kitchen operations to maintain consistency in food quality and presentation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Printed and faxed documents for customers
  • Made shipping labels and shipped packages out.

Printer

Kelley Services
  • Operated printing presses to produce high-quality printed materials.
  • Monitored print production processes for efficiency and quality control.
  • Assisted in setup and maintenance of printing equipment.
  • Collaborated with team members to meet
  • production deadlines consistently.
  • Adjusted color settings and ink levels for optimal output quality.
  • Maintained a clean, organized workspace for efficient operation of all printing tasks.
  • Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
  • Improved customer satisfaction by delivering high-quality prints within tight deadlines.
  • Faxed and shipped out packages

Education

High School Diploma -

Omak High School
Omak
06.2021

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Project planning
  • Software experience
  • Problem-solving
  • Multitasking Abilities
  • Multitasking
  • Time management
  • Computer skills
  • Excellent communication
  • Effective communication
  • Organizational skills
  • Customer relations
  • Active listening
  • Professionalism
  • Self motivation
  • Task prioritization
  • Team collaboration
  • Continuous improvement
  • Goal setting
  • Problem-solving abilities
  • Positive attitude
  • Team leadership
  • Teamwork
  • Employee training
  • Training and development
  • Good judgment

Timeline

Supervisor

Arbys

Printer

Kelley Services

High School Diploma -

Omak High School

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Aunika Young