Aunteria Law
Mobile ,AL
Summary
Dedicated and detail-oriented administrative professional with experience in data entry, healthcare administration, patient services, and customer support. Skilled at managing confidential information, maintaining accurate records, and providing exceptional service in fast-paced environments. Strong communication, organizational, and problem-solving abilities with a commitment to professionalism and efficiency.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
USA Health
01.2023 - 06.2026
- Entered and maintained patient information in electronic health record systems accurately.
- Processed medical records to ensure compliance with HIPAA regulations and organizational standards.
- Assisted in data validation processes to improve accuracy of health information.
- Collaborated with healthcare staff to streamline data entry workflows and enhance efficiency.
Front Desk Receptionist
Sunrise Dermatology
05.2021 - 12.2022
- Managed patient scheduling to optimize appointment flow and minimize wait times.
- Coordinated patient intake processes, ensuring accurate collection of medical history and insurance information.
- Maintained organized front desk operations, facilitating efficient communication between patients and medical staff.
- Handled multi-line phone system, addressing inquiries and directing calls to appropriate departments effectively.
Phone Representative
Southern Cancer Center
10.2019 - 02.2021
- Managed inbound and outbound calls to assist patients with scheduling and inquiries.
- Provided accurate information on treatment options and support services to patients and families.
- Coordinated communication between healthcare providers and patients for seamless care delivery.
- Implemented process improvements to enhance call response efficiency and patient satisfaction.
Education
High School Diploma -
Leflore High School
05.2011
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Problem-solving
- Strong problem solver
Timeline
Data Entry Clerk
USA Health
01.2023 - 06.2026
Front Desk Receptionist
Sunrise Dermatology
05.2021 - 12.2022
Phone Representative
Southern Cancer Center
10.2019 - 02.2021
High School Diploma -
Leflore High School