AURA MANZANARES
Woodbridge,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Advocate
Northern Virginia Family Service
Manassas , VA
2023.10 - Current
- Provided case management services to families in need of assistance.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Maintained accurate records of all client contacts including documenting progress notes into an electronic database system.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Attended trainings and workshops on topics related to family advocacy work.
Nanny
Snow Family
Fairfax
2020.09 - Current
- Started working with this family while I was working with College Sitters, and have continued to work with them throughout the years
- I take care of their three boys: Tyler (6), Corbin (4), and Paxton (2)
- We play games, go on walks, play in the playground
- When the boys are napping or in quiet time I take the time to tidy up their toys and any dirty dishes.
Front Desk Receptionist
Triple R Auto
Woodbridge
2023.06 - 2023.10
- Assisted with scheduling appointments for clients.
- Greeted customers warmly and made them feel welcome.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
NFVS Volunteer
NVFS
Arlington/Falls Church
2023.03 - 2023.05
- Provided administrative support for the Arlington Program
- Thrift Store: Sorted incoming donations, restocked shelves, tagged items for sale, answered any questions customers had, etc.
Intern
Radford University Police Department
Radford , United States
2023.01 - 2023.05
- Patrolled with the officers during day and night shifts.
- Assisted in research for body cameras and drone usage.
- Participated in an Axon virtual reality training and developed self-awareness in the values and beliefs of the department.
Front Desk Receptionist
LA Fitness
Manassas
2021.12 - 2023.01
- Provided front desk registration duties by greeting customers, verifying membership, answering questions, guest passes, and managing payments
- Fielded incoming phone calls; answered questions, payments over the phone, and directed transfers to the designated team member when needed
- Always resolved issues with proactive solutions
- When needed in kids club I ensured the safety of the kids while guardians worked out.
Nanny
College Sitters
Fairfax
2019.12 - 2021.07
- Working with many different families to take care of their children
- Ensured a safe environment, prepared, and gave meals, dressed children, and kept the house tidy
- Ages ranged from 3 months to 10 years old.
Education
Bachelor's of Science - Criminal Justice
Radford University
Radford, VA2023-05
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA2019-05
Skills
- Customer Service
- Client Advocacy
- Community Resources
- Relationship Building
- Effective Communication
Languages
- Spanish, Native
- English, Native
Certification
- Child Abuse and Neglect: Recognizing, Reporting and Responding for Educators | 08.19.2024
Timeline
Family Advocate
Northern Virginia Family Service
2023.10 - Current
Front Desk Receptionist
Triple R Auto
2023.06 - 2023.10
NFVS Volunteer
NVFS
2023.03 - 2023.05
Intern
Radford University Police Department
2023.01 - 2023.05
Front Desk Receptionist
LA Fitness
2021.12 - 2023.01
Nanny
Snow Family
2020.09 - Current
Nanny
College Sitters
2019.12 - 2021.07
- Child Abuse and Neglect: Recognizing, Reporting and Responding for Educators | 08.19.2024
Bachelor's of Science - Criminal Justice
Radford University
High School Diploma -
Woodbridge Senior High School
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