AURA MANZANARES
Woodbridge,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Advocate
Northern Virginia Family Service
Manassas, VA
10.2023 - Current
- Provided case management services to families in need of assistance.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Maintained accurate records of all client contacts including documenting progress notes into an electronic database system.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Attended trainings and workshops on topics related to family advocacy work.
Nanny
Snow Family
Fairfax
09.2020 - Current
- Started working with this family while I was working with College Sitters, and have continued to work with them throughout the years
- I take care of their three boys: Tyler (6), Corbin (4), and Paxton (2)
- We play games, go on walks, play in the playground
- When the boys are napping or in quiet time I take the time to tidy up their toys and any dirty dishes.
Front Desk Receptionist
Triple R Auto
Woodbridge
06.2023 - 10.2023
- Assisted with scheduling appointments for clients.
- Greeted customers warmly and made them feel welcome.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
NFVS Volunteer
NVFS
Arlington/Falls Church
03.2023 - 05.2023
- Provided administrative support for the Arlington Program
- Thrift Store: Sorted incoming donations, restocked shelves, tagged items for sale, answered any questions customers had, etc.
Intern
Radford University Police Department
Radford, United States
01.2023 - 05.2023
- Patrolled with the officers during day and night shifts.
- Assisted in research for body cameras and drone usage.
- Participated in an Axon virtual reality training and developed self-awareness in the values and beliefs of the department.
Front Desk Receptionist
LA Fitness
Manassas
12.2021 - 01.2023
- Provided front desk registration duties by greeting customers, verifying membership, answering questions, guest passes, and managing payments
- Fielded incoming phone calls; answered questions, payments over the phone, and directed transfers to the designated team member when needed
- Always resolved issues with proactive solutions
- When needed in kids club I ensured the safety of the kids while guardians worked out.
Nanny
College Sitters
Fairfax
12.2019 - 07.2021
- Working with many different families to take care of their children
- Ensured a safe environment, prepared, and gave meals, dressed children, and kept the house tidy
- Ages ranged from 3 months to 10 years old.
Education
Bachelor's of Science - Criminal Justice
Radford University
Radford, VA05-2023
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA05-2019
Skills
- Customer Service
- Client Advocacy
- Community Resources
- Relationship Building
- Effective Communication
Languages
- Spanish, Native
- English, Native
Certification
- Child Abuse and Neglect: Recognizing, Reporting and Responding for Educators | 08.19.2024
Timeline
Family Advocate
Northern Virginia Family Service
10.2023 - Current
Front Desk Receptionist
Triple R Auto
06.2023 - 10.2023
NFVS Volunteer
NVFS
03.2023 - 05.2023
Intern
Radford University Police Department
01.2023 - 05.2023
Front Desk Receptionist
LA Fitness
12.2021 - 01.2023
Nanny
Snow Family
09.2020 - Current
Nanny
College Sitters
12.2019 - 07.2021
- Child Abuse and Neglect: Recognizing, Reporting and Responding for Educators | 08.19.2024
Bachelor's of Science - Criminal Justice
Radford University
High School Diploma -
Woodbridge Senior High School
Similar Profiles
Dorian Matthews RurakDorian Matthews Rurak
Bilingual Administrative Assistant at Northern Virginia Family ServiceBilingual Administrative Assistant at Northern Virginia Family Service
Chely Cifuentes PryorChely Cifuentes Pryor
Intern at Northern Virginia Family ServiceIntern at Northern Virginia Family Service
Andrea CruzAndrea Cruz
Teacher at Northern Virginia Family ServiceTeacher at Northern Virginia Family Service