Aurea Vargas

Table Games Floor Supervisor of, Baccarat, Roulette, Black Jack, Three Card Poker, and Texas Hold’em. Customer service, making customer’s playing cards, supervise dancing dealers, working in coordination with surveillance department for monitoring table games activities.

• Maintained accurate records of player ratings to assist marketing efforts in targeting high-value guests for promotional offers.
• Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
• Enhanced customer experiences by maintaining a professional and welcoming gaming environment.
• Leveraged extensive knowledge of various table games to provide expert guidance on rules, strategies, and proper etiquette to both dealers and patrons alike.
• Contributed to a culture of continuous improvement by regularly participating in meetings and providing valuable input on ways to enhance department operations.
• Monitored chips purchases, table inventories, and player win ratios.

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Monitored game for potential security risk to protect operation and players.

• Games: Mini Baccarat, Roulette, Black Jack, Three Card Poker, Let it Ride Poker, Caribbean Stud Poker and Texas Hold’em
• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Monitored game for potential security risk to protect operation and players.
• Maintained a professional and welcoming atmosphere for players with excellent communication skills.
• Answered players questions and resolved disputes to provide excellent customer service.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Learned and followed company procedures to maintain consistency and standards.
• Enforced game rules to maintain fair paly and avoid disputes.
• Enhanced customer experience by providing friendly and efficient service during table games sessions.
• Ensured game integrity through strict adherence to gaming policies and procedures.
• Collaborated with floor supervisors to address player disputes promptly and professionally, ensuring guest satisfaction.
• Maintained a clean and organized gaming area, ensuring guests had access to necessary supplies while also keeping the casino floor visually appealing.
• Managed large sums of money, ensuring accurate transactions and payouts to maintain casino integrity.
• Maintained high level of concentration and accuracy under pressure, ensuring smooth game flow.
• Welcomed customers and established immediate rapport to encourage gameplay.

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.