Aureana Medina
Myrtle Beach,SC
Summary
Organized server with experience in casual and fine-dining restaurant environments. Consistently maintaining table turnover, meeting customer's individual needs, and being a team player.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
RipTydz Oceanfront Grille & Rooftop Bar
08.2021 - Current
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with attention to detail, prompt service, and a friendly demeanor.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Demonstrated multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
To-Go Specialist
Carrabba's Italian Grill
03.2020 - 08.2021
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
Hostess
Olive Garden
06.2019 - 03.2020
- Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
- Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2019
Skills
- Time management
- Reliability
- Order Management
- Cash handling
- Customer service
- Strong multitasking
Timeline
Wait Staff Member
RipTydz Oceanfront Grille & Rooftop Bar
08.2021 - Current
To-Go Specialist
Carrabba's Italian Grill
03.2020 - 08.2021
Hostess
Olive Garden
06.2019 - 03.2020
High School Diploma -
Carolina Forest High School