Positive and upbeat Host makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Host
Blackboard Restaurant
Vergas, MN
06.2023 - 10.2023
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Spoke with patrons to drive satisfaction with food and service.
Answered phones promptly to record and confirm reservations.
Took reservations over phone and in person.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Provided excellent customer service by anticipating customer needs.
Processed payments from customers using a POS system.
Stocked server areas with supplies before, during and after shifts.
Greeted customers, answered questions and recommended specials to increase profits.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Balanced cash drawers at the end of each shift.
Dishwasher
Blackboard Restaurant
Vergas, MN
06.2022 - 08.2022
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Assisted in preparing salads and desserts when requested by chefs or supervisors.
Followed proper procedures to clean large and unwieldy kitchen supplies.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Studied methods of coworkers, successfully learning kitchen and food service skills.
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.