Aurelia Irizarry Valentin
Mount Vernon,NY
Summary
Well-organized administrative professional adept at smoothly answering patients' questions and directing inquiries. Seeking opportunities to improve patient relations and increase efficiency in fast-paced settings. Work well under pressure, miltytasking to handle diverse office needs.
Overview
21
21
years of professional experience
Work History
Emergency Room Associate
White Plains Hospital Wph
White Plains, NY
03.2006 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Support patients with prompt answers and personalized support for both callers and visitors.
- Protect Hospital and patent data by following policies
- Maintaining patient information private.
- Assuring all patients' procedures are performed in a timely manner.
- Scheduling transport for patients within the hospital and to other facilities.
- Answer and place phone calls.
- Perform other duties as assigned.
Emergency Room Registration Clerk
New York Presbyterian Lawrence Hospital
Bronxville, NY
10.2009 - 09.2010
- Helped improve institutional policies based on collected, analyzed, and reported encounter data.
- Reviewed medical records for completeness, accuracy, and compliance with regulations.
- Performed data entry tasks to update patient information in the system.
- Assisted with compiling documents required for insurance claims processing.
- Maintained confidentiality of all patient records according to HIPAA regulations.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
Phlebotomist
White Plains Hospital
White Plains, NY
09.2004 - 03.2006
- Identified patients using proper procedures prior to specimen collection.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Performed venipuncture and skin puncture on patients of all ages.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education
Medical Assistant -
Ultrasound Diagnostic School
Elmsford, NY06-2005
Associate of Applied Science - Health Information Technology
Westchester Community College
Valhalla, NYSkills
- Patient registration
- Data entry
- HIPAA compliance
- Patient scheduling
- Attention to detail
- Effective communication
- Verbal and written communication
- Record keeping
- Venus Puncture
- Collection and labeling of specimens
Timeline
Emergency Room Registration Clerk
New York Presbyterian Lawrence Hospital
10.2009 - 09.2010
Emergency Room Associate
White Plains Hospital Wph
03.2006 - Current
Phlebotomist
White Plains Hospital
09.2004 - 03.2006
Medical Assistant -
Ultrasound Diagnostic School
Associate of Applied Science - Health Information Technology
Westchester Community College