Aurelie Langlitz
Rocky Mount,NC
Summary
Dedicated professional with extensive experience in child support services and education. Achievements include increasing child support orders by 89% and managing over 20,000 cases daily, demonstrating a commitment to empowering families and fostering community growth.
Overview
22
22
years of professional experience
Work History
Child Support Agent II
Halifax County Child Support
Halifax County, NC
06.2025 - Current
- Prepare and enforce child support orders (IV-D) including paternity and establishment.
- Investigated cases thoroughly, preparing comprehensive documentation and evidence for court proceedings.
- Attend court hearings to establish orders, negotiate with parties and attorneys to achieve compliance.
- Interpret court orders, payment schedules, interstate orders, and relevant statutes.
- Conducted sensitive client interviews, maintaining accurate case records to support case management.
- Apply program policies and legal guidelines to ensure compliance and procedural accuracy.
- Prepared cases for federal and state audits, ensuring accuracy and thorough documentation to meet compliance standards.
ELA Teacher
Onslow County Learning Center
Onslow County, NC
03.2023 - 05.2025
- Delivered innovative curriculum aligned with clear learning objectives to enhance student engagement.
- Analyzed daily data to assess and support problem-solving, cognition, and socio-emotional development.
- Created proactive classroom environments while addressing diverse instructional needs to foster student success.
- Partnered with general education teachers to create strategies for supporting student growth.
- Created individualized education plans (IEPs) by incorporating assessments and measurable goals.
- Developed multi-platform instructional materials for both on-campus and remote learners.
Child Support Specialist
YoungWilliams
Onslow County, NC
10.2022 - 03.2023
- Establish parentage, child and medical support according to state statutes.
- Attend court hearings to establish child support orders.
- Reviewed court orders, pay histories, and out-of-state jurisdictional documents to ensure compliance and accuracy.
- Conducted client interviews to assess and identify specific service needs.
Property Manager
DTH Management
Swansboro, NC
08.2021 - 10.2022
- Managed low to moderate income multifamily housing complex.
- Investigated and resolved tenant complaints, ensuring compliance with occupancy rules.
- Marketed units through targeted advertising and referrals, achieving high occupancy rates.
- Handled delinquent accounts and filed eviction proceedings.
- Performed inspections and supervised maintenance and repairs.
Child Safety Specialist
State of Arizona, Dept of Child Safety
, AZ
05.2015 - 08.2016
- Inspected unsafe dwellings to identify hazards and mitigate risks for children.
- Assisted in forensic child interviews after an immediate removal.
- Collaborated with families preserving culture, community and kinship.
- Worked with service providers for reunification of families.
- Drafted comprehensive court reports to support case outcomes and inform judicial decisions.
- Testified in court and presented findings to advocate for the child's best interests.
Child Support Supervisor
State of Arizona, Dept. of Child Support Services
Maricopa County (East) and Pinal County, AZ
02.2004 - 05.2014
- Increased orders in Maricopa by 89% fiscally using strategic business plans.
- Collaborated and drove up paternity percentages by 30% county wide.
- Managed end-to-end operations to optimize case outcomes and federal funding.
- Surpassed all state and federal fiscal performance measures within one year of integrating newly annexed county operations.
- Controlled real-time caseload statistics using Tableau, tracking 20,000+ cases daily to drive data-informed decisions.
- Decreased overall caseload by 57% in one year to maintain federal funding.
- Developed comprehensive business plans, exceeding federal audit scores by 19%.
- Designed training curricula for cross-functional teams in multiple counties.
- Prepared Corrective Action Plans to ensure federal funding and employee success.
Education
MS - Safety Security & Emergency Management
Eastern Kentucky University
Richmond, KYBA - Economics
Sweet Briar College
Sweet Briar, VASkills
- Case Management
- Policy development
- Client Education
- Data analysis
- Community Outreach
- Collaboration skills
- Team Leadership
- Employee Development
- Culturally Mindful
- Emotional intelligence
- Critical Thinker
- Case management
Timeline
Child Support Agent II
Halifax County Child Support
06.2025 - Current
ELA Teacher
Onslow County Learning Center
03.2023 - 05.2025
Child Support Specialist
YoungWilliams
10.2022 - 03.2023
Property Manager
DTH Management
08.2021 - 10.2022
Child Safety Specialist
State of Arizona, Dept of Child Safety
05.2015 - 08.2016
Child Support Supervisor
State of Arizona, Dept. of Child Support Services
02.2004 - 05.2014
MS - Safety Security & Emergency Management
Eastern Kentucky University
BA - Economics
Sweet Briar College