Aurelio Zaimi
New York,NY
Summary
Adept at emergency response and renowned for exceptional customer service, I have significantly enhanced safety and satisfaction at 229 W 97th St. My fast-learning ability and proficiency in computer skills have driven improvements in efficiency and service quality, showcasing my capability in both team management and multitasking without compromising on performance.
Overview
2
2
years of professional experience
Work History
Building Porter
229 W 97th St
New York, NY
09.2024 - Current
- Maintained security by monitoring visitors entering and exiting the premises.
- Handled incoming packages and scanned them into the system for tenant notifications.
- Notified managers of repair needs or additions to building operating systems.
- Provided excellent customer service by greeting visitors upon arrival.
Building Porter
983 Park Ave
New York, NY
06.2024 - 09.2024
- Ensured compliance with local codes regarding safety standards for all construction projects.
- Repaired broken furniture and equipment by replacing parts or making adjustments.
- Implemented troubleshooting techniques to resolve issue.
- Performed general cleaning tasks such as sweeping, mopping, dusting and waxing floors.
- Assisted in the installation, repair, and replacement of various components such as doors, windows, locks, plumbing fixtures, electrical wiring, wall coverings and flooring.
Restaurant Busser
Empire Steak House
New York, NY
07.2023 - 08.2023
- Followed up with customers regarding their satisfaction with services provided.
- Swept, mopped and removed debris from dining room floors.
- Resolved guest complaints to maintain complete customer satisfaction.
- Participated in team meetings to discuss service improvements and guest feedback.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Education
BBA - Finance
Baruch College
New York, NY06-2028
High School Diploma -
High School Of Economics & Finance
New York, NY06-2024
Skills
- Emergency response readiness
- Customer service focus
- Fast learner
- Team management
- Multitasking
- Computer skills
Certificate and Training
- W!se Certificate- W!se has helped me develop financial literacy and college and career readiness
- Future And Options- Career Essentials is an 11 weeks program that has taught me skills in communication, public speaking, resume writing, time management, and other workplace expectations.
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
Albanian
Native/ Bilingual
Timeline
Building Porter
229 W 97th St
09.2024 - Current
Building Porter
983 Park Ave
06.2024 - 09.2024
Restaurant Busser
Empire Steak House
07.2023 - 08.2023
BBA - Finance
Baruch College
High School Diploma -
High School Of Economics & Finance
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