Summary
Overview
Work History
Education
Skills
Timeline
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Aurella Gbohou

Chandler,AZ

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Extensive merchandising experience demonstrated.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dillards Department Store
Scottdale, AZ
06.2021 - 01.2022
  • Addressed customer questions about product features, pricing, and availability.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assessed customer needs to provide assistance and information on product features.
  • Assisted customers with product selection, sizing and styling.

Sales Assistant

SARCI Ivory Coast
Marcory, Abidjan
03.2018 - 04.2020
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Promote, pitch, and sell the product at different grocery stores.
  • Greeted customers and provided assistance with product selection.
  • Answering customer's questions and overcoming objections while creating and energetic and fun atmosphere.

Education

Bachelor of Science - Law

University of Felix Houphouet Boigny
Abidjan, Ivory Coast
03-2020

Skills

  • Upselling
  • bilingual
  • Positive and professional
  • Customer service
  • Teamwork and collaboration
  • Inventory tracking
  • Merchandising
  • Product demonstrations
  • Guest relations
  • Cash handling accuracy
  • Listening skills
  • Problem-solving

Timeline

Sales Associate

Dillards Department Store
06.2021 - 01.2022

Sales Assistant

SARCI Ivory Coast
03.2018 - 04.2020

Bachelor of Science - Law

University of Felix Houphouet Boigny

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Aurella Gbohou