Auriel Sellers
Clinton,MD
Summary
Accomplished professional with a strong background at the Pretrial Services Agency, specializing in criminal history research and exceptional communication skills. Expertise in utilizing PRISM and JACCS to improve operational efficiency has led to significant contributions to team success. Recognized for adaptability and a goal-oriented mindset, excelling in high-pressure environments and consistently meeting challenging deadlines.
Overview
16
16
years of professional experience
Work History
Assistant Pretrial Services Officer
Pretrial Services Agency
Washington , DC
03.2016 - Current
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Effectively utilized several law enforcement systems to complete criminal investigations, including the National Crime Information Center (NCIC), Washington Area Law Enforcement System (WALES), Interstate Identification Index (III), Jail and Community Correction System (JACCS), Supervision and Management Automated Record Tracking (SMART), and Public Access to Court Electronic Records (PACER).
- Conduct routine criminal records and warrant checks using relevant law enforcement automated systems, and investigate defendants' criminal justice history, outstanding warrants, and offender custody status.
- Gathers and verifies information, and researches relevant automated systems to obtain criminal justice history.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Manage records and production of reports with the use of automated systems for internal and external stakeholders within the criminal justice system.
- Interviews are conducted with defendants, and their cases are evaluated pending release to determine eligibility for placement in a community supervision program.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Reviewed, entered, and updated information into the Pretrial Real-time Information System Manager (PRISM).
- Responded to warrants with various law enforcement agencies, and notated the warrants in the database system.
- Worked closely with the United States Marshal Service to successfully process and present federally charged defendants at their initial court appearance.
- Interview and evaluate defendants pending release to determine eligibility for placement in a community supervision program while in pretrial or post-conviction show status.
- Assisted senior staff with various diagnostic functions, including initial defendant interviews, and provided coverage during in-person defendant reporting when assigned officers were unavailable.
- Conducted investigations, reviewed, and monitored defendants' behavior to determine compliance with court-ordered release conditions.
- Communicates verbally and nonverbally in a manner that is sensitive to differences, and that is courteous, respectful, and conducive to a professional environment.
- Maintained positive working relationship with fellow staff and management.
Program Assistant
Pretrial Services Agency
Washington, DC
02.2015 - 03.2016
- Greeted guests and vendors to assist in navigating space.
- Handled incoming calls and directed callers to appropriate department or employee.
- Produced well-written, comprehensive reports and documents.
- Maintained positive working relationship with fellow staff and management.
- Received the 2015 Pretrial Services Teamwork Award.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Provide daily interactions with mental health defendants.
- Prepare, enter, transmit, and correct time and attendance records.
- Coordinate mental health defendants with the proper connections to mental health services.
- Ability in multitasking, attention to detail, professional and enthusiastic personality, self-motivated, and strong customer service and communication skills (written and oral).
- Interacted with specialized clients who are mentally challenged on a daily basis
- Actively listened to clients without judgement while providing a safe space for them to express themselves freely.
Drug Testing Technician
Pretrial Services Agency
Washington , DC
04.2009 - 02.2015
- Provided relevant drug testing results to defendants, attorneys, judicial officers, Pretrial Services Officers, and Community Services Officers.
- Escorted and observed individuals submit samples and ensure that samples are handled in accordance with chain of custody procedures.
- Corresponded with the laboratory about the medications provided by the defendants and respondents to ensure the laboratory may identify which prescriptions may cause a false positive.
- Used automated systems such as PRISM, JACCS, and JUSTICE to perform daily tasks within the unit, verify information, and provide information.
- Analyzed FTAs/Dual Supervision using criminal justice-specific databases, such as Pretrial Real Time Information System Manager (PRISM), Justice Information Systems (JUSTIS), Supervision Management Automated Record Tracking System (SMART), and MPD Washington Area Law Enforcement System (WALES), making corrections as required for accuracy, and to prevent redundancy in the drug testing schedule.
- Communicated effectively with customers in a sensitive manner to meet the needs of those from diverse cultures, as well as understanding the confidential nature of the information exchanged.
- Interacted with specialized clients who are mentally challenged on a daily basis
- Collected oral swab samples from individuals for drug-testing purposes.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Trained newly assigned staff members due to their subject matter expertise in Drug Testing and Compliance Unit procedures.
- Served as the point of contact for drug status reports for juveniles, families, and neglect matters.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed and screened subpoenas, and worked with the Public Defender's Office, as well as the United States Attorney's Office, to ensure drug testing records are prepared prior to court appearances.
- Assists individuals daily by thoroughly reviewing release orders with individuals, accurately explaining testing procedures, and answering basic questions related to court, pretrial, or probation processes.
- Worked independently and resolves issues without supervisors being present.
Education
Master of Arts - Health Care Administration
University of Phoenix
Tempe, AZ12-2015
Skills
- Exposure to interaction with senior leaders
- Criminal history research
- Ability to manage multiple projects while meeting challenging deadlines
- Case evaluation
- Highly effective in teamwork, as well as in independent performance
- Report writing
- Excellent communication skills, both verbal and written
- Adaptability and flexibility
- Goal setting
- Ability to work in stressful environments
- Proficient in Microsoft Windows, Microsoft Office, Pretrial Real Time Information System Manager (PRISM), Metropolitan Police Department Automated Records (COBALT), Jail and Community Corrections System (JACCS), Justice Information System (JUSTIS), Washington Area Law Enforcement System (WALES), and Supervision and Management Automated Records Tracking System (SMART)
Accomplishments
- Pretrial Services Agency for Outstanding Team Work- 2015
- Pretrial Services Agency for Outstanding Work Ethic- 2012
- Successfully Completed the Susan Shaffer Leadership Academy -2016
Timeline
Assistant Pretrial Services Officer
Pretrial Services Agency
03.2016 - Current
Program Assistant
Pretrial Services Agency
02.2015 - 03.2016
Drug Testing Technician
Pretrial Services Agency
04.2009 - 02.2015
Master of Arts - Health Care Administration
University of Phoenix
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