Aurora Bartlett
Clearwater,FL
Summary
Experienced hospitality and customer service professional with a strong background in bartending, bar management, and business operations. Adept at thriving in fast-paced environments, maintaining organized workspaces, and delivering exceptional service. Highly adaptable to any work environment and quick to learn new skills, ensuring seamless transitions and consistent contributions to team success. Recognized for a strong work ethic, dependability, and ability to handle and de-escalate stressful situations.
Overview
13
13
years of professional experience
Work History
SEASONAL RAMP AGENT
Delta Airlines
Tampa, FL
11.2022 - Current
- Guides aircraft into and out of parking positions using hand signals
- Operates equipment such as conveyor belts, tugs, and trucks safely and efficiently
- Verifies baggage placement for accurate flight loading and unloading
- Communicates closely with ground crew, flight crew, and tow operators via headset radio
LIFE AND HEALTH INSURANCE AND ANNUITY AGENT
Bankers Life
Clearwater, FL
03.2024 - 10.2024
- Assisted clients with retirement planning and provided tailored insurance solutions
- Maintained a Florida Life and Health Insurance license, demonstrating expertise in industry regulations
- Conducted extensive customer outreach through calls, enhancing communication and client relationship skills
- Delivered exceptional customer service while addressing individual needs and financial goals
LEAD BARTENDER AND BAR MANAGER
Kings of Clearwater
Clearwater, FL
03.2024 - 10.2024
- Managed bar operations, trained and supervised staff, and developed specialty cocktail menus
- Oversaw inventory, scheduling, and ensured guest satisfaction
BARTENDER
The Broken Blender
Anchorage, AK
05.2022 - 10.2023
- Crafted specialty cocktails, handled payments, and ensured a clean, organized workspace
BARTENDER/COCKTAIL WAITRESS
Koots
Anchorage, AK
02.2020 - 10.2023
- Served guests, mixed drinks, and supported high-demand events while maintaining efficiency
BARTENDER/COCKTAIL WAITRESS
Darwin's Theory
Anchorage, AK
01.2020 - 10.2023
- Delivered exceptional service in a high-volume environment while maintaining a fully stocked and clean bar
- Managed cash transactions and balanced tills at the end of each shift
BUSINESS OWNER
Faux Beauty
Anchorage, AK
01.2017 - 10.2023
- Operated day-to-day eyelash and hair services, controlled expenses, and managed retail inventory
- Promoted the business through social media to increase visibility and client engagement
BARTENDER
Hilton Hotels
Anchorage, AK
03.2023 - 08.2023
- Suggested drinks to guests, curated weekly specials, and ensured a welcoming experience for hotel patrons
SOCIAL MEDIA MANAGER
Denali Dispensaries
Anchorage, AK
01.2016 - 11.2022
- Developed and executed social media strategies to build brand awareness and customer engagement
- Created engaging content, monitored analytics, and maintained an active online presence
- Collaborated with teams to align social media efforts with business goals, increasing visibility and sales
BARBACK
Koots
Anchorage, AK
01.2019 - 02.2020
- Restocked supplies, cleaned workspaces, and supported bartenders during busy shifts
BARISTA
Polar Bear Expresso
Anchorage, AK
08.2015 - 05.2016
- Prepared coffee beverages and provided excellent customer service
SALES ASSOCIATE
Nordstrom
Anchorage, AK
06.2015 - 01.2016
- Provided exceptional customer service, assisted with fittings, managed transactions, and maintained inventory
RECEPTIONIST/EXPEDITER
Aeroworks of Alaska, Inc.
01.2012 - 01.2015
- Answered phones, scheduled appointments, maintained customer records, and performed general office duties
Skills
- Leadership
- Organizational abilities
- Customer service
- Communication
- Content creation
- Adaptability
- Quick learning
- Handling high-pressure environments
- Fast-paced environments
Timeline
LIFE AND HEALTH INSURANCE AND ANNUITY AGENT
Bankers Life
03.2024 - 10.2024
LEAD BARTENDER AND BAR MANAGER
Kings of Clearwater
03.2024 - 10.2024
BARTENDER
Hilton Hotels
03.2023 - 08.2023
SEASONAL RAMP AGENT
Delta Airlines
11.2022 - Current
BARTENDER
The Broken Blender
05.2022 - 10.2023
BARTENDER/COCKTAIL WAITRESS
Koots
02.2020 - 10.2023
BARTENDER/COCKTAIL WAITRESS
Darwin's Theory
01.2020 - 10.2023
BARBACK
Koots
01.2019 - 02.2020
BUSINESS OWNER
Faux Beauty
01.2017 - 10.2023
SOCIAL MEDIA MANAGER
Denali Dispensaries
01.2016 - 11.2022
BARISTA
Polar Bear Expresso
08.2015 - 05.2016
SALES ASSOCIATE
Nordstrom
06.2015 - 01.2016
RECEPTIONIST/EXPEDITER
Aeroworks of Alaska, Inc.
01.2012 - 01.2015