Adaptable operations specialist with a versatile background in ramp services and recovery programs. Known for strong problem-solving and team collaboration skills, dedicated to driving operational success and maintaining high safety standards.
Overview
7
7
years of professional experience
Work History
Seasonal Ramp Agent
SkyWest Airlines
Coos Bay, OR
03.2025 - Current
Loaded and unloaded baggage, ensuring timely aircraft departures.
Operated ground support equipment to facilitate efficient operations.
Conducted safety checks on equipment and vehicles prior to use.
Collaborated with team members to maintain operational efficiency during peak hours.
Guided aircraft into and out of parking positions using hand signals.
Recovery Specialist
Phoenix Rising
Palm Desert, CA
11.2020 - 03.2024
Facilitated group therapy sessions, fostering community support and shared experiences among participants.
Trained new staff on best practices in recovery support, promoting consistency in service delivery across the team.
Streamlined documentation processes for client interactions, improving accuracy and efficiency of record-keeping systems.
Maintained client confidentiality and adhered to HIPAA guidelines.
Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
Unarmed Security Guard
Allied Universal Security Services
Palm Desert, CA
01.2019 - 11.2020
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to deter unauthorized activity and identify potential hazards.
Responded promptly to incidents, providing detailed reports for management review.
Collaborated with law enforcement during emergencies to maintain public safety.