Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aurora Cardenas

7777 W McDowell Rd #2059,AZ

Summary

Offering reliable and organized approach, eager to learn and develop in fast-paced delivery environment. Delivers ability to quickly understand route optimization and basic vehicle maintenance. Ready to use and develop communication and organizational skills in customer service role.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

24
24
years of professional experience

Work History

Delivery Driver

RSJ
06.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.

Cashier / Custodian

Walmart
10.2012 - 11.2024
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Seasonal worker

Ticket Taker

Arizona State Fair
09.2014 - 11.2015
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Enhanced customer experience by providing friendly and efficient ticket-taking services.
  • Demonstrated strong attention to detail while verifying guest identification, preventing unauthorized access to events.
  • Exemplified strong teamwork and contributed to the success of events by assisting other departments when necessary.
  • Implemented crowd control measures during high-traffic events, maintaining a safe and orderly environment.

Auditor

Petsmart
06.2001 - 05.2010
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Interviewed auditees to gather data needed to conduct audits.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Planned and executed follow-up audits at appropriate intervals.

Education

GED -

Jobs Corp
Phoenix, AZ
07-1970

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Loading and unloading
  • Heavy lifting
  • Order picking and processing
  • Stocking and inventory
  • Shipping and packaging
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Cash register operation
  • Professionalism and courtesy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Driver

RSJ
06.2019 - Current

Ticket Taker

Arizona State Fair
09.2014 - 11.2015

Cashier / Custodian

Walmart
10.2012 - 11.2024

Auditor

Petsmart
06.2001 - 05.2010

GED -

Jobs Corp

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Aurora Cardenas