Aurora Carle
Radford,VA
Summary
I am a proficient Beertender with 4 years experience in the industry. Having exposure working in a chain restaurant and two contrasting breweries, I have appreciation for thriving in different environments. Through my experiences as a teammate, mentor, teacher and police officer, I have learned the importance of effective communication, leadership, motivation and reliability. I am a detail-oriented team player with strong organizational skills, communication skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Beertender
Eastern Divide Brewing Company
01.2024 - Current
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Increased bar revenue with upselling techniques and promotion of special events.
- Maintained a clean and organized bar environment for improved customer experience.
- Assisted in the setup of private events, accommodating specific client requests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Facilitated teamwork among colleagues through effective communication strategies.
Beertender
Rising Silo Brewery
09.2022 - Current
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Conducted routine maintenance checks on draft systems for optimal performance.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Ensured timely completion of opening or closing tasks based on assigned shifts.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Police Officer
Radford City Police Department
12.2022 - 10.2023
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Gathered necessary information for court appearances and testified as witness under oath in court.
Peer Instructor
Radford University
08.2019 - 05.2022
- Chosen from a highly selective applicant pool, collaborated and co-taught course with a faculty member
- Planned and delivered lessons to University 100 (Intro course) and University 150 (Probationary course) students
- Assisted students in achieving academic, personal and social success by reinforcing skills such as independence, problem solving, and goal setting.
- Established a cohesive classroom atmosphere while fostering professional relationships with students
- Graded student work and offered feedback in a timely and effective manner
Server
Chilis's Bar And Grill
05.2021 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Criminal Justice
Radford University
Radford, VA05.2022
Skills
- Beer Knowledge
- Suggestive Selling
- Clear and effective communication
- Multitasking Abilities
- Time management
- Organizational Skills
- Teamwork and Collaboration
- Conflict Resolution
Timeline
Beertender
Eastern Divide Brewing Company
01.2024 - Current
Police Officer
Radford City Police Department
12.2022 - 10.2023
Beertender
Rising Silo Brewery
09.2022 - Current
Server
Chilis's Bar And Grill
05.2021 - 08.2021
Peer Instructor
Radford University
08.2019 - 05.2022
Bachelor of Science - Criminal Justice
Radford University
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