Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Olivia Curtis

Greenwood,IN

Summary

Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Trustworthy and dedicated worker with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

2
2
years of professional experience

Work History

Cashier

JCP
12.2023 - 12.2023
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Cashier Team Lead

Speedway
03.2022 - 07.2023
  • Preformed cashier operations for improved productivity and reduced wait times.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing any questions or specific needs.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Conducted regular audits of register funds, minimizing potential losses due to theft or error.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Monitored areas for security issues and safety hazards.
  • Increased customer loyalty and retention.

Mcdonalds Associate

Mcdonalds
08.2021 - 02.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Whiteland Community Highschool
Whiteland Indiana
12.2021

Skills

  • ID Verification
  • Customer Service
  • Payment Processing
  • Drawer Balancing
  • Customer Assistance
  • POS Systems
  • Cash Handling
  • Returns Processing
  • Cash Register Operation
  • Order Taking
  • Merchandise Restocking
  • Point of Sale Operation
  • Liquor Regulations and Compliance
  • Sales Expertise
  • Currency Counting
  • Refund Handling
  • Daily Reporting
  • Upselling Techniques
  • Work Ethic and Integrity
  • Reliability and Punctuality
  • Problem Solving Abilities
  • Teamwork and Collaboration
  • Effective Communication
  • Patience and Empathy

Affiliations

  • Artist
  • Writer

Timeline

Cashier

JCP
12.2023 - 12.2023

Cashier Team Lead

Speedway
03.2022 - 07.2023

Mcdonalds Associate

Mcdonalds
08.2021 - 02.2022

High School Diploma -

Whiteland Community Highschool

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Olivia Curtis