Aurora De Leon Rodriguez
Edinburg,TX
Summary
Community Resource Specialist with Hidalgo County Human Services, adept at enhancing service delivery through strategic partnerships and proactive outreach. Skilled in communication and resource coordination, I successfully improved access to essential services, empowering clients to navigate complex systems and achieve their goals. Committed to advocacy and community engagement for positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Resource Specialist
Hidalgo County Human Services
09.2023 - Current
- Conducted needs assessments to identify gaps in community services and support.
- Supported community outreach initiatives to connect residents with available resources.
- Maintained up-to-date knowledge of local services and programs for client referrals.
- Documented client interactions and resource utilization for program evaluation purposes.
- Engaged with community members to build trust and encourage participation in programs.
- Developed partnerships with local organizations to increase the availability of services for community members in need.
- Evaluated program effectiveness through regular assessment of client satisfaction, resource utilization, and measurable outcomes to inform future service improvements.
- Facilitated information sessions within the community on available resources and how to navigate social service systems effectively.
- Contributed to the development of strategic plans within the organization aimed at improving overall service delivery and maximizing positive outcomes for clients served.
- Created a comprehensive database of local resources, allowing for quick and accurate referrals for clients in need of assistance.
- Established strong rapport with clients through empathetic listening skills, creating an atmosphere of trust and support during difficult times in their lives.
- Participated in community events as a representative of the organization, demonstrating commitment to social responsibility and increasing awareness of available resources.
- Improved access to resources for community members through proactive outreach and promotion efforts.
- Advocated on behalf of clients when necessary to ensure fair treatment within various systems or access to essential services that may have otherwise been denied due to barriers or discrimination faced by marginalized populations.
- Helped clients navigate social services system and access needed resources.
- Managed caseloads efficiently by prioritizing needs, maintaining organized records, and adhering to deadlines for reporting or case closure requirements.
- Streamlined resource referral process, leading to more efficient assistance for clients seeking support.
- Coordinated with different service providers to meet clients' individual needs.
- Assisted clients with obtaining housing, employment and support resources.
Education
Master of Educational Diagnostician - Education
The University of Texas Rio Grande Valley
Edinburg, TX05-1998
Skills
- Effective Communication Skills in English and Spanish
- Empathetic and Sensitive Interpersonal Skills
- Service Coordination Expertise
- Knowledgeable Capacity Building Skills
- Strong Advocacy Skills
- Master Level Teaching Skills
- Expert Organizational Skills
- Proficient Knowledge Base on Specific Health Issues
Certification
- HIPPA Awareness for Healthcare Providers Certificate
- 2024 Leadership Certificate Webinar Series
- Texas Teacher Life Time Certificate
- Texas Educational Diagnostician Life Time Certificate
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Community Resource Specialist
Hidalgo County Human Services
09.2023 - Current
Master of Educational Diagnostician - Education
The University of Texas Rio Grande Valley
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