Aurora Elliott
Fallston,MD
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Tiki Lee's
01.2024 - Current
- Provided excellent customer service to ensure satisfaction
- Ensured that each guest was served courteously, quickly, and efficiently
- Took orders from customers accurately and in a timely manner
- Responded efficiently to guest inquiries and complaints in a professional manner
- Accurately recorded orders on the cash register and point-of-sale system
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Server
Red Lobster
06.2023 - 12.2023
- Accomplished server at Red Lobster, offering a demonstrated history of providing outstanding dining experiences
- Skilled in delivering personalized service, I tailor recommendations to suit guests' preferences, ensuring their contentment
- Adaptable and efficient in dynamic settings, I excel in delivering a smooth and enjoyable dining experience
Service Manager
McDonald's
03.2021 - 05.2022
- McDonald's Manager skilled in operations, team leadership, and maintaining high customer service standards
- Proficient in staff training, scheduling, and cost management, fostering an efficient and motivated team
- Committed to upholding the brand's standards and ensuring a positive dining experience for customers through strong leadership and communication
- Efficient in handling cash from making transactions and counting the safe daily
Education
High School Diploma -
Fallston High School
Fallston, MD03.2022
Skills
- ServSafe Certification
- CPR Certification
- Food Handlers Card
- TIPS certified
- Customer Service
- Multitasking and Time Management
- Following procedures
- Sales Expertise
- Effective Communication
- Collaborating with a team
Timeline
Server
Tiki Lee's
01.2024 - Current
Server
Red Lobster
06.2023 - 12.2023
Service Manager
McDonald's
03.2021 - 05.2022
High School Diploma -
Fallston High School
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