Aurora Fisher
Chatham,MI
Summary
Dedicated professional with experience as a 911 Operator and Transportation Security Officer. Proficient in emergency response and security, known for effectively communicating under pressure while also ensuring the safety and satisfaction of the public.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Marquette, Michigan
07.2024 - Current
- Screened passengers and baggage for prohibited items using advanced screening equipment.
- Searched individuals and baggage for weapons and other prohibited items.
- Operated CT X-Ray explosive detection systems to screen checked luggage.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Operated controls on explosive detection system to manipulate and clear images.
- Operated and maintained an explosive trace detection machine.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Monitored passenger flow to minimize wait times and enhance operational efficiency.
- Upheld strong customer service standards while completing screenings.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Communicated effectively with team members while performing duties under pressure.
- Followed established procedures to maintain safety during passenger screenings while screening and patting down passengers and their property.
911 Operator/Jail Deputy
Alger County Sheriffs Department
Munising, Michigan
06.2022 - 05.2024
- Certified in 911 operating and dispatch.
- Received and handled Law, Fire and EMS emergencies.
- Dispatched appropriate emergency services promptly, ensuring rapid response to critical incidents.
- Operated multiple computer systems, utilizing location services to accurately pinpoint 911 callers during emergencies.
- Delivered medical advice and performed CPR over the phone during emergencies.
- Maintained composure and effectiveness during critical incidents.
- Handled LEIN searches and other inquiries on behalf of Law enforcement officers and relayed information over a radio.
- Booked and processed new inmates.
- Prioritized safety and security on a daily basis.
- Escorted inmates to court and handled court documents.
- Oversaw the distribution of medications and meal passes for inmates.
- Performed pat downs, cell shake downs, and property inventory to verify that inmates had no contraband.
- Assisted Law enforcement in a special operation.
Gas Station Attendant
Kassel's
Rumely, MI
10.2021 - 05.2022
- Managed cash register and processed customer transactions efficiently.
- Provided exceptional customer support, resulting in enhanced overall satisfaction.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Verified age requirements for purchase of alcohol and tobacco products.
- Monitored inventory levels and restocked items to ensure product availability.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Prepared daily records of food and gas sales, balancing register drawers for accurate financial reporting.
Dietary Aide
Medilodge
Munising, Michigan
01.2021 - 05.2021
- Provided dinner meals to nursing home residents based on individual dietary needs.
- Engaged with residents daily to address requests and fulfill dietary needs.
- Prepared and cooked large quantities of food in a commercial kitchen to meet service demands.
- Followed safety and sanitation procedures to maintain food quality standards.
- Prioritized cleanliness and food safety guidelines
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Laborer
Timber Products Company
Munising, Michigan
09.2019 - 09.2020
- Facilitated loading and unloading of materials for shipping and storage, ensuring timely and efficient processing.
- Operated machinery to support timber processing and production.
- Executed physical activities involving heavy lifting, walking, and standing, maintaining stamina and productivity throughout shifts.
- Conducted maintenance tasks such as sweeping, mopping, and painting to uphold clean and safe work environment.
Education
High School Diploma -
Superior Central
Eben Jct. 05-2019
Skills
- Security screening procedures
- Explosive detection
- Security technology
- Emergency response
- Fraud prevention
- Customer interaction
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
07.2024 - Current
911 Operator/Jail Deputy
Alger County Sheriffs Department
06.2022 - 05.2024
Gas Station Attendant
Kassel's
10.2021 - 05.2022
Dietary Aide
Medilodge
01.2021 - 05.2021
Laborer
Timber Products Company
09.2019 - 09.2020
High School Diploma -
Superior Central