Aurora Hiscutt
Bergen
Summary
Professional with experience in online grocery industry. Skilled in inventory management, order processing, and customer service. Strong focus on team collaboration and adaptability to changing needs. Consistently reliable and results-driven, ensuring accurate and timely fulfillment of orders. Additionally, a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
05.2025 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
Barista
Target
08.2024 - 05.2025
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Byron-Bergen Jr./Sr. High School
Byron, NY06-2024
Skills
- Customer relationship management
- Dynamic time management
- Precision in order fulfillment
- Complaint resolution
- Customer engagement
- Active listening
- Critical thinking
Certification
CPR
Timeline
Online Grocery Associate
Walmart
05.2025 - Current
Barista
Target
08.2024 - 05.2025
Byron-Bergen Jr./Sr. High School
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