Elizabeth Velo
Duncanville,TX
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
17
17
years of professional experience
Work History
Data Entry Specialist
Exela Technologies, Source HOV
09.2007 - Current
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Supported various departments with ad hoc data entry requests, enabling them to make informed decisions based on accurate information.
- Collaborated with team members to ensure timely completion of projects and deadlines.
- Adhered to strict confidentiality guidelines when handling sensitive client and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
Education
High School Diploma -
Franklin D Roosevelt High School
Dallas, TX05.2001
Skills
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Maintains confidentiality
- Strong Problem Solver
- Accounting knowledge
- Data Processing
Languages
Spanish
Professional Working
Timeline
Data Entry Specialist
Exela Technologies, Source HOV
09.2007 - Current
High School Diploma -
Franklin D Roosevelt High School
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