Summary
Overview
Work History
Education
Skills
Additionalinformation - Volunteerexperience
Timeline
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Aurora Murrills

Petersburg,US

Summary

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

6
6
years of professional experience

Work History

Area Manager

Amazon
07.2023 - Current
  • Lead 50-100 associates per shift, enhancing team efficiency and morale
  • Coordinate daily operations, ensuring goal alignment and training integration
  • Conduct hourly audits, optimizing efficiency and fulfilling customer commitments
  • Collaborate with teams to implement corrective actions, boosting performance
  • Support safety and compliance programs, maintaining a secure work environment
  • Partnered with cross-functional teams to implement corrective action plans and balance labor allocation, fostering a cohesive work environment
  • Developed strategic daily operations plans, addressing training constraints while meeting established goals and maximizing team agility

Monorail Pilot

Walt Disney World
08.2022 - 12.2022
  • Ensured guest safety by adhering to protocols during monorail boarding and alighting
  • Provided alternative travel solutions to guests, enhancing their park experience
  • Communicated effectively with guests, maintaining high satisfaction levels
  • Facilitated smooth guest transitions, minimizing wait times and maximizing efficiency

Warehouse Associate

Amazon
10.2020 - 07.2022
  • Located missing items to ensure accurate customer deliveries, improving order accuracy
  • Utilized database to research and update product info, enhancing inventory management
  • Trained new associates on procedures and safety, boosting team efficiency
  • Communicated effectively to meet and exceed performance goals
  • Resolved product discrepancies, ensuring customer satisfaction
  • Streamlined item location process, reducing search time and ensuring accurate order fulfillment for enhanced customer satisfaction

Trainer and Ride Operator

Cedar Fair Amusement Parks
05.2019 - 09.2020
  • Trained staff in safety protocols, ensuring compliance and reducing incidents
  • Managed scheduling and documentation for training sessions, enhancing efficiency
  • Operated rides safely, maintaining high safety standards and customer satisfaction
  • Streamlined administrative processes, significantly reducing paperwork turnaround time and improving departmental productivity
  • Operated complex ride systems with precision, maintaining impeccable safety records and enhancing guest satisfaction
  • Fostered a culture of continuous improvement, mentoring new hires and promoting best practices across ride operations teams

Research Assistant

George Mason University
08.2018 - 12.2018
  • Company Overview: Women and Gender Studies Department
  • Edited a textbook for accuracy and clarity, enhancing educational resources
  • Corrected grammatical errors and refined statistical data for improved comprehension
  • Collaborated with authors to develop class materials, boosting student engagement
  • Conducted thorough research to ensure up-to-date information, enhancing learning outcomes
  • Women and Gender Studies Department

Education

Master of Science - Cybercrime, Cyber Criminology, Digital Forensic Investigations

University of South Florida
01.2025

Bachelor of Science - Forensic Science, Chemistry, Homeland Security and Emergency Preparedness

Virginia Commonwealth University
05.2023

Skills

  • Forensic Science
  • Chemistry
  • Homeland Security
  • Emergency Preparedness
  • Cybercrime
  • Digital Forensics
  • Leadership
  • Training
  • Operations Management
  • Safety Protocols
  • Customer Service
  • Database Management

Additionalinformation - Volunteerexperience

Teen Volunteer, Planned Parenthood, Anchorage, Alaska, Participated in Teen Council program providing comprehensive and medically accurate sexual health training., Became a nonjudgmental resource for peers through formal classroom presentations and informal interactions., Contributed to a highly structured and focused program aiming to provide sexual health education for all.

Timeline

Area Manager

Amazon
07.2023 - Current

Monorail Pilot

Walt Disney World
08.2022 - 12.2022

Warehouse Associate

Amazon
10.2020 - 07.2022

Trainer and Ride Operator

Cedar Fair Amusement Parks
05.2019 - 09.2020

Research Assistant

George Mason University
08.2018 - 12.2018

Bachelor of Science - Forensic Science, Chemistry, Homeland Security and Emergency Preparedness

Virginia Commonwealth University

Master of Science - Cybercrime, Cyber Criminology, Digital Forensic Investigations

University of South Florida

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