Aurora Oetken
Scottsdale,AZ
Summary
Socaiable and hard working fine dining server with 7 years experience in the service industry. Skilled bartneder who can make a wide variety of drinks and give expert recommendations. Assistant Manager focused on communication in the resturant and mainatining a positive work environment. Flight attendant who ensures the safety and comfort of customers. Responsible individual who takes work very seriously and knows the importance of self presentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flight Attendant
Allegiant
10.2022 - Current
- Welcomed passengers aboard and provided overview of safety procedures.
- Assisted passengers in boarding and deplaning aircraft.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Assistant Manager
Royal Tokyo
03.2017 - 01.2024
- Lead Server
- Bartender
- Host
- Used excellent interpersonal skills to ensure the satisfaction of costumers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Bussed and reset tables to keep dining room and work areas clean.
- Performed teamwork skills to make for a seamless work environment
- Handled hiring and scheduling, as well as costumer relations.
Guest Advocate
Target
09.2020 - 01.2021
- Monitored cash drawers in multiple checkout stations and maintained adequate cash.
- Greeting, thanking and exceeding guest service expectations.
- Handling returns using problem solving skills to ensure the satisfaction of costumers.
Education
Esthetics -
State College of Beauty Culture
09.2021
High School -
Marshfield High School
05.2019
Skills
- Communication
- Organization
- Time Management
- Leadership
- Teamwork
- Critical Thinking
- Public Speaking
Certification
Wisconsin Bartending License, 08/01/22
Volunteer Experience
Apart of dance companys that put on many free shows to retirment homes and local events.
Timeline
Flight Attendant
Allegiant
10.2022 - Current
Guest Advocate
Target
09.2020 - 01.2021
Assistant Manager
Royal Tokyo
03.2017 - 01.2024
Esthetics -
State College of Beauty Culture
High School -
Marshfield High School
Wisconsin Bartending License, 08/01/22
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