Aurora Yaidy De La Cruz Mendez
Passaic,NJ
Summary
Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Diaz Insurance Agency
Union City, New Jersey
10.2020 - 12.2023
- Compiled data from various sources into organized reports for review by management team.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Cafeteria Manager
Maschio's Food Services
Garfield, New Jersey
02.2018 - 04.2020
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Resolved customer complaints in a timely manner to maintain high levels of customer satisfaction.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Oversaw food preparation, verifying procedural compliance with company guidelines.
Education
Associate of Arts -
Fairleigh Dickinson University
Teaneck, NJ05-2021
High School Diploma -
Politecnico Maria De La Altagracia
Santo Domingo, Dominican Republic 05-2017
Some College (No Degree) -
Hillsborough Community College
Tampa, FLSkills
- Good communication skills
- Problem solving skills
- Decision-making ability
- Ability to motivate others
- Team working skills
- Composition Skills
- Microsoft Office skills
- Ability to Work Under Pressure
- Time Management
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Bilingual: English and Spanish
Timeline
Administrative Assistant
Diaz Insurance Agency
10.2020 - 12.2023
Cafeteria Manager
Maschio's Food Services
02.2018 - 04.2020
Associate of Arts -
Fairleigh Dickinson University
High School Diploma -
Politecnico Maria De La Altagracia
Some College (No Degree) -
Hillsborough Community College