Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Aushatay Johnson

Aurora,CO

Summary

Dynamic professional with a proven track record at Loomis Armored US, excelling in customer relationship management and cash handling. Recognized for enhancing service delivery and achieving a 75% increase in order completion rates. Skilled in data entry and fostering strong client relationships, driving business growth through effective communication and teamwork.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CMS Teller

Loomis Armored US
Aurora, CO
08.2024 - Current
  • Expertly managed customer interactions to ensure high-quality service delivery.
  • Performed deposit verification and change order preparation with specialized counting methods.
  • Accurately sorted and counted deposits from banks, ATMs, and commercial clients.
  • Created detailed currency and coin change orders by denomination for clients.
  • Executed data entry tasks while ensuring accuracy in records.
  • Applied touch calculator skills for efficient numerical operations.
  • Cultivated strong professional relationships to support business growth.

Customer Service Representative

McDonald's
08.2020 - 08.2024
  • Resolved escalated customer complaints efficiently to maintain high satisfaction levels.
  • Processed over 50 orders daily with precision and attention to detail.
  • Achieved a 75% increase in order completion rates through continuous efficiency improvements.
  • Collaborated with the Manager to meet project targets and fulfill operational requirements.

Tech Sales Intern

Course Careers
09.2023 - 10.2023
  • Implemented SPIN and BANT methodologies to reveal customer needs, optimizing lead assessment processes.
  • Developed impactful cold call strategies, emphasizing strong communication and determination.
  • Achieved mastery in Sales Cadences and Sales Cycles to facilitate smooth prospecting efforts.

Event Logistics Coordinator

University Of Northern Colorado
05.2018 - 08.2020
  • Orchestrated over 10 corporate events, ensuring seamless execution and high client satisfaction.
  • Managed logistics for event planning, including venue selection, budgeting, and scheduling.
  • Developed and maintained 10 detailed spreadsheets to track vendor details and guest information.
  • Fostered strong client relationships through effective communication and resolution of service issues.
  • Produced over 10 event contracts and managed timely fee collection processes.
  • Coordinated catering arrangements and guest list management for various events.
  • Trained customer service, marketing, and sales teams to enhance event performance.

Sales Consultant

Foot Locker
08.2013 - 08.2016
  • Recognized in Foot Locker magazine for top district-wide sales performance.
  • Provided exceptional customer service through deep product knowledge, boosting customer loyalty.
  • Upsold products during consultations, contributing to robust revenue growth.
  • Effectively managed incoming calls to address customer inquiries on various offerings.
  • Worked collaboratively with peers and management to surpass sales targets and operational goals.

Education

Certificate - Phlebotomy Technician

Oquirrh Mountain Phlebotomy School
Englewood, CO
06-2025

Master of Arts - Mass Communication Studies

Grambling State University
Grambling, LA
12.2022

Bachelor of Arts - Mass Communication Studies

University of Northern Colorado
Greeley, CO
05.2019

High School Diploma -

East High School
other
05.2015

Skills

  • Customer Relationship Management
  • Cold Calling
  • Lead Qualification
  • Microsoft Office
  • Teamwork
  • Multi-Tasking
  • POS
  • Salesforce
  • LinkedIn Navigator
  • Zoom Info
  • Hubspot
  • Phlebotomy techniques
  • Patient care
  • Data entry
  • Cash handling expertise
  • Financial record keeping

Certification

  • Phlebotomy Technician June 2025

References

References available upon request.

Timeline

CMS Teller

Loomis Armored US
08.2024 - Current

Tech Sales Intern

Course Careers
09.2023 - 10.2023

Customer Service Representative

McDonald's
08.2020 - 08.2024

Event Logistics Coordinator

University Of Northern Colorado
05.2018 - 08.2020

Sales Consultant

Foot Locker
08.2013 - 08.2016

Certificate - Phlebotomy Technician

Oquirrh Mountain Phlebotomy School

Master of Arts - Mass Communication Studies

Grambling State University

Bachelor of Arts - Mass Communication Studies

University of Northern Colorado

High School Diploma -

East High School

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