Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austen Cochrane

Oshkosh,WI

Summary

Dynamic and dedicated professional with a strong background in customer service and inventory management at Pick N Save. Proven ability to enhance customer satisfaction through effective communication and a positive attitude. Skilled in training and mentoring, with a commitment to reliability and integrity in all tasks.

Overview

8
8
years of professional experience

Work History

Produce Clerk

Pick N Save
02.2025 - Current
  • Managed inventory levels to ensure product availability and minimize waste.
  • Assisted customers in selecting produce, providing knowledge of quality and freshness.
  • Maintained cleanliness and organization of produce displays to enhance shopping experience.
  • Operated point-of-sale systems, processing transactions efficiently while ensuring accuracy.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.

Sales Associate

Home Goods/TJ Max
10.2023 - 02.2025
  • Led sales team to enhance customer engagement and satisfaction.
  • Mentored new associates, improving onboarding process efficiency.
  • Developed strategies to boost product visibility and increase sales.
  • Streamlined checkout operations, reducing wait times significantly.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Ride Operator

Six Flags Saint Louis
04.2017 - 08.2023
  • Operated amusement rides ensuring compliance with safety protocols and regulations.
  • Conducted pre-ride inspections to identify potential safety hazards and equipment malfunctions.
  • Assisted guests with ride instructions, enhancing overall customer experience and satisfaction.
  • Monitored ride operations, providing timely responses to guest inquiries and concerns.

Residential Advisor

University of Wisconsin Oshkosh
09.2021 - 05.2022
  • Supervised residential activities, fostering community engagement and cohesion among residents.
  • Implemented conflict resolution strategies, enhancing interpersonal relationships and maintaining a positive living environment.
  • Organized wellness programs, promoting mental health awareness and providing support resources for residents.
  • Developed and facilitated workshops on life skills, empowering residents to achieve personal growth and independence.

Education

Bachelor of Science - Human Services

University of Wisconsin, Oshkosh
Oshkosh, WI
05-2024

High School Diploma -

Northwest High School
Cedar Hill, MO
05-2019

Skills

  • Customer service
  • Reliable work commitment
  • Positive attitude
  • Stock rotation
  • Training and mentoring
  • Honesty and integrity
  • Written and oral communication
  • Punctuality
  • Willingness to learn
  • Strong communication and interpersonal skills

Timeline

Produce Clerk

Pick N Save
02.2025 - Current

Sales Associate

Home Goods/TJ Max
10.2023 - 02.2025

Residential Advisor

University of Wisconsin Oshkosh
09.2021 - 05.2022

Ride Operator

Six Flags Saint Louis
04.2017 - 08.2023

Bachelor of Science - Human Services

University of Wisconsin, Oshkosh

High School Diploma -

Northwest High School

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