Austen Flud
Crew Trainer
Marshall,Arkansas
Summary
A dynamic Crew Trainer at Buckliew Enterprise of Marshall LLC, I excelled in mentoring and enhancing team performance and customer service. Leveraging skills in coaching, active listening, and kitchen sanitation, I led by example, significantly improving food safety standards and fostering a collaborative work environment. My approach resulted in measurable team growth and customer satisfaction.
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Buckliew Enterprise of Marshall LLC
03.2023 - Current
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
High School Diploma -
Marshall High School
Marshall AR 05.2001 -
Skills
Continuous improvement
Coaching and mentoring
Active listening
Motivational skills
Team leadership and supervision
Customer service
Sales expertise
Kitchen sanitation
Timeline
Crew Trainer
Buckliew Enterprise of Marshall LLC
03.2023 - Current
High School Diploma -
Marshall High School
05.2001 -