Austen Richard
Rindge
Summary
With exceptional typing skills, data entry expertise, and a goal-oriented mindset, this well-qualified administrative professional excels in updating daily logs, investigating discrepancies, and managing records. They are focused on maximizing service and are comfortable working with minimal oversight.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Clerk
NH Liquor And Wine Outlet
Peterborough
04.2025 - Current
- Processed customer transactions, ensuring accuracy and speed at the retail outlet.
- •Run Cash Register Up Front
- Assisted customers with product selections, enhancing their shopping experience.
Utilized social skills and problem-solving abilities to assist customers effectively in various situations.
Maintained accurate inventory records, supporting inventory management for liquor and wine products.
Moved boxes and equipment to designated areas in the store.
Customer Service
Market Basket
Rindge
06.2020 - 02.2025
- Delivered exceptional customer service, contributing to overall customer satisfaction and repeat business.
- Resolved complex customer service issues, enhancing customer loyalty and retention.
- Analyzed industry trends to inform customer service practices and improve service delivery.
• Manage Phone Calls and Announcements
•Organize and Manage other employees
•Use Patience, Communication, and Problem Solving Skills
Education
Associate in Criminal Justice - Criminal Justice
Mount Wachusett Community College
Gardner, MA 08.2024 - 05.2026
Conant Middle High School
Jaffrey, NHSkills
- Legal documentation
- Criminal justice research
- Customer service
- Conflict resolution
- Exceptional Communication Skills
- Stress management
- Resilience
- Ethical decision-making
- Strong work ethic
- Community engagement
- Physical fitness
Languages
English
Native/ Bilingual
Certification
- Law Enforcement Degree
- Criminal Justice Degree
- High School Diploma
Accomplishments
- 4 Year High School Athlete
Affiliations
- Personal Training and Fitness
- Bodybuilding and Powerlifting
- Golfing
- Family and Friends Time
- Nature
- Professional Sports
- Full Time College Student
- Part Time Work (28 hours a week)
References
References available upon request.
Goals
I’ve been wanting to go into the criminal justice system since I was a sophomore in high school and it’s been my main goal to try and get a job and get some experience under my belt. I’m in this field for the long run and I’m hoping to start with policing and see where it takes me from there. I’m committed and I’m 100% in on any challenges and opportunities that I get to face and am eager to start, work and learn.
Timeline
Clerk
NH Liquor And Wine Outlet
04.2025 - Current
Associate in Criminal Justice - Criminal Justice
Mount Wachusett Community College
08.2024 - 05.2026
Customer Service
Market Basket
06.2020 - 02.2025
Conant Middle High School