Austen Robertson
Fairfield
Summary
Hardworking employee enthusiastic about learning new fields of work inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Service Advisor
Service Truck Depot
08.2022 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Welder
Service Truck Depot
08.2022 - Current
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from Drawings.
Salesperson
Silver Star Motors
10.2021 - 08.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Body Shop Technician/Parts Manager
Service Truck Depot
06.2019 - 10.2021
- Maintained safe working conditions by adhering to company safety protocols and properly using equipment.
- Delivered consistent quality results by following manufacturer guidelines for all vehicle repairs.
- Diversified skill set through cross-training opportunities within the shop, increasing versatility as a technician.
- Reduced downtime for clients by completing body repair tasks efficiently and within established timeframes.
Swab Rig Helper
Mustang Oil Field Services
02.2018 - 07.2018
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Education
No Degree - General Studies
Navarro College
Corsicana, TX05.2022
High School Diploma -
Fairfield High School
Fairfield, TX05.2017
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Vehicle assessment
- Strong Work Ethic
- Listening Skills
- Attention to Detail
- Excellent Communication
- Team player mentality
- Price Quoting
- Service Scheduling
- Goal-oriented mindset
- Performance Goals
- Staff education and training
Timeline
Service Advisor
Service Truck Depot
08.2022 - Current
Welder
Service Truck Depot
08.2022 - Current
Salesperson
Silver Star Motors
10.2021 - 08.2022
Body Shop Technician/Parts Manager
Service Truck Depot
06.2019 - 10.2021
Swab Rig Helper
Mustang Oil Field Services
02.2018 - 07.2018
No Degree - General Studies
Navarro College
High School Diploma -
Fairfield High School
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