Austen Willage
Destin,FL
Summary
I'm a very chill individual with a well-rounded skill set in the customer service world. I can get along with anyone and I'm always ready and willing to pitch in and perform above expectations. I am in a wheelchair, paralyzed at the mid-chest level. I hope that doesn't hinder anything because I'm very independent and a hard worker for what I'm able to do.
Overview
11
11
years of professional experience
Work History
Service Advisor
Tuffy Auto Center
Destin, FL
03.2015 - 10.2023
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Developed strong relationships with customers by providing exceptional customer service.
- Ensured that all customer inquiries were handled promptly and accurately.
Front Counter Crew Member
McDonald's
Shalimar, FL
02.2013 - 09.2013
- Assisted customers with inquiries on orders, knowledge on what was available
- Operated cash registers to process payments from customers.
- Followed company guidelines for maintaining cleanliness standards at the front counter area.
- Organized the front counter area to ensure an efficient workflow.
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL06-2016
Skills
- Customer Service Excellence
- Reporting And Documentation
- Customer Service Background
- Computer Skills
- Conflict Resolution
- Friendly & Personable
Timeline
Service Advisor
Tuffy Auto Center
03.2015 - 10.2023
Front Counter Crew Member
McDonald's
02.2013 - 09.2013
High School Diploma -
Choctawhatchee Senior High School