Austin weissenberger
Nashville,indiana
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Back Room
Sams Club
01.2016 - 09.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained staff on operating procedures and company services.
- Cross-trained and backed up other customer service managers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Yard Worker
Carter Lumber
04.2012 - 12.2015
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Skills
- Organization
- Training and Development
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Order picking and processing
- Shipping and receiving
- Forklift Operation
- Materials handling
Languages
English
Professional
Education
No Degree -
Brown County High School
Nashville, INTimeline
Back Room
Sams Club
01.2016 - 09.2020
Yard Worker
Carter Lumber
04.2012 - 12.2015
No Degree -
Brown County High School