Austin Adelman
Tempe,AZ
Summary
I am a reliable, hardworking, well-rounded, kind individual that can get along with anyone. Customer service and engagement are what I consider to be my strongest qualities. I am a strong employee and co-worker, and I believe I would be an asset to any team, especially yours.
Overview
2
2
years of professional experience
Work History
Bartender
Illegal Pete’s
Tempe, AZ
08.2022 - 08.2024
- Greeted customers and provided genuine, kind customer service.
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Provided drink suggestions to customers based on their preferences.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained a clean and organized bar.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Trained new bartenders on drink preparation and general bar housekeeping.
Shift Leader
Ike's Love & Sandwiches
Tempe, AZ
04.2022 - 08.2022
- Monitored employee performance and provided feedback for improvement.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Bachelor of Arts - Theatre - Acting
Arizona State University
Tempe, AZ05-2024
Skills
- Customer Service
- Outgoing Personality
- Prioritizes Customer Experience
- Excellent judgment
- Service-oriented mindset
- Handling Difficult Customers
- Suggestive Selling
- Beverage Preparation
- Anticipating guest needs
- Maintaining a clean bar
Affiliations
- I love to read and write, and I am even currently writing my own novel! I was a competitive swimmer for 12 years, so I love to push myself towards any form of success.
Accomplishments
- I graduated magna cum laude from Arizona State University.
Timeline
Bartender
Illegal Pete’s
08.2022 - 08.2024
Shift Leader
Ike's Love & Sandwiches
04.2022 - 08.2022
Bachelor of Arts - Theatre - Acting
Arizona State University
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