Austin Aguallo
PriorityTowing LLC
Los Angeles,CA
10
years of professional experience
Dedicated and results-driven Operations Manager with extensive experience in the towing and transportation industry. Proven ability to lead teams, manage daily operations, solve problems under pressure, and deliver exceptional customer service in fast-paced environments. Strong communicator and collaborative team player with a reputation for reliability, professionalism, and a strong work ethic. Seeking a new career opportunity where I can leverage my leadership, operational expertise, and commitment to excellence while continuing to learn, grow, and take on new challenges.
Work History
Operations Manager
2 Years 2 Months- Streamlined operational workflows to enhance efficiency across towing and recovery processes.
- Developed and implemented training programs for new team members to ensure compliance with safety standards.
- Oversaw daily operations, managing dispatch schedules and resource allocation effectively.
- Coordinated maintenance schedules for fleet vehicles, reducing downtime and improving service reliability.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Battery Technician
2 Years 2 Months- Diagnosed and repaired battery issues using specialized testing equipment.
- Conducted routine maintenance on battery systems to ensure optimal performance.
- Assisted in training junior technicians on safe handling procedures and equipment use.
- Streamlined battery installation processes, enhancing overall workflow efficiency.
- Managed inventory of battery supplies, ensuring availability for timely service delivery.
Towing Operator
3 Years 5 Months- Operated tow trucks and equipment to safely recover vehicles in various conditions.
- Coordinated with dispatch to manage towing requests and optimize response times.
- Conducted vehicle inspections to ensure operational safety and compliance with regulations.
- Assisted in training new operators on equipment handling and safety protocols.
- Developed efficient towing strategies, reducing time spent on recovery operations.
Freighter
2 Years 4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Loaded and unloaded shipments, ensuring proper handling of materials.
Education
High School Diploma
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Employee relations and conflict resolution
Planning and implementation
Staff management
Inventory management
Operations oversight
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Operations Manager
PriorityTowing LLC
04.2024 - CurrentRead More
Battery Technician
Priority Towing LLC
02.2022 - 04.2024Read More
Towing Operator
A&J Towing LLC
09.2018 - 02.2022Read More
Freighter
Menzies Aviation
05.2016 - 09.2018Read More
West High School
High School Diploma
Read More