Austin Aiola
dallas,GA
Summary
Diligent and hardworking with a background in managing team schedules, resolving conflicts, and ensuring operational efficiency. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Shift Manager
Firehouse Subs
Hiram, GA
06.2021 - Current
- Supervised daily operations, ensuring team adherence to service standards and operational policies.
- Trained and mentored staff on customer service excellence and food safety protocols.
- Coordinated shift schedules, optimizing labor resources for peak business hours.
- Monitored inventory levels, facilitating timely replenishment of supplies to prevent shortages.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
East Paulding High School
Dallas, GASkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
- Energetic and enthusiastic
- Relationship building
- Tech-Savvy
- Verbal and written communication
- Problem-solving
Timeline
Shift Manager
Firehouse Subs
06.2021 - Current
High School Diploma -
East Paulding High School