Interested in many sports, experienced in golf, and love talking about college basketball
Austin Alberici
Liverpool
Summary
Dynamic Golf Club Technician at Golf Galaxy with a proven track record in equipment maintenance and customer service. Enhanced system efficiency through preventive maintenance and optimized performance, significantly boosting customer satisfaction. Highly reliable and detail-oriented, adept at multitasking in fast-paced environments while delivering exceptional support and technical expertise.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Experienced with golf instruction and club management. Utilizes effective coaching techniques to improve player skills and create engaging programs. Track record of strong understanding of member relations and operational efficiency, contributing to positive club environment.
Knowledgeable, with solid background in landscape maintenance and design. Proven ability to enhance outdoor spaces through effective planting, pruning, and irrigation techniques. Demonstrated skill in operating landscaping equipment and collaborating with team members to achieve project goals.
Overview
4
4
years of professional experience
Work History
Golf Club Technician
Golf Galaxy
05.2023 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
Bartender
Beer Garden NYSF
08.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Assistant Golf Professional
Timber Banks CC
04.2024 - 09.2024
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Safeguarded member safety by enforcing club rules and monitoring course conditions during inclement weather.
- Assisted with the coordination of charity tournaments to support local community initiatives.
Landscape Worker
Alberici Constructors
05.2021 - 08.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
Education
No Degree - Communications
Cazenovia College
Cazenovia, NYNo Degree - Human Development And Family Science
Syracuse University
Syracuse, NYAssociate of Applied Science - Business
Onondaga Community College
Syracuse, NY12-2024
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Maintenance and repairs
- Equipment maintenance
- Repair services
- Workload management
Interests
Timeline
Assistant Golf Professional
Timber Banks CC
04.2024 - 09.2024
Golf Club Technician
Golf Galaxy
05.2023 - Current
Bartender
Beer Garden NYSF
08.2021 - Current
Landscape Worker
Alberici Constructors
05.2021 - 08.2022
No Degree - Communications
Cazenovia College
No Degree - Human Development And Family Science
Syracuse University
Associate of Applied Science - Business
Onondaga Community College
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