Austin Bass
Winona,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Starbucks Manager
Hy-Vee
06.2023 - 12.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Schedule Planning and Design
- Making and Processing product orders
Electronics Sales Associate
Walmart
05.2022 - 04.2023
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Contributed to sales growth by effectively upselling and cross-selling products based on customers'' needs and preferences.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain optimal product availability.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
Starbucks Barista
Target
04.2021 - 04.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Part Time Chef
Rockland Stop & Go
11.2020 - 04.2021
- Enhanced customer satisfaction by being personable while delivering meals.
- Made sure to consistently keep a clean and well-managed workspace.
- Took on Janitorial duties for the kitchen as well as the store front, and other storage areas.
- Worked with other staff to resolve any issues that arrived.
Education
High School Diploma -
Bangor High School, Bangor, WI, US
Bangor, WI05.2021
Skills
- Operations Management
- Strategic Planning
- Policy Implementation
- Performance Management
- Staff Development
- Time Management
- Team Leadership
- Schedule Preparation
Certification
- Certified Barista, Hy-Vee - (June 2023 - December 2023)
Timeline
Starbucks Manager
Hy-Vee
06.2023 - 12.2023
Electronics Sales Associate
Walmart
05.2022 - 04.2023
Starbucks Barista
Target
04.2021 - 04.2022
Part Time Chef
Rockland Stop & Go
11.2020 - 04.2021
High School Diploma -
Bangor High School, Bangor, WI, US