Austin Baumann
Minneapolis,MN
Summary
Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
13
13
years of professional experience
Work History
1st Assistant Manager
Menards
09.2017 - Current
- Improved overall customer satisfaction by addressing and resolving complaints in a timely manner.
- Managed daily operations for efficient store performance, streamlining processes to enhance productivity.
- Provided exceptional customer service experiences through attentive listening skills, genuine empathy towards their unique situations, resulting in repeat business from satisfied clients.
- Led team meetings to set goals, review progress, and address concerns, increasing employee morale and efficiency.
Retail Sales Associate
Mister Car Wash And Express Lube
05.2011 - 10.2014
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Selling 100's of Services Plans within Employment with Company
Education
Some College Expierence - General Studies
Normandale Community College
Minneapolis, MN05.2017
High School Diploma -
Eden Prairie Senior High School
Eden Prairie, MN06.2014
Skills
- Decision making
- Problem solving
- Customer service
- Product knowledge
- Interpersonal skills
- Continuous improvement
Art , Travel , Learning , Reading
I love to stay creative, and learn more, traveling has been a great means to learn more about myself and to continue to grow and expand my horizons.
Timeline
1st Assistant Manager
Menards
09.2017 - Current
Retail Sales Associate
Mister Car Wash And Express Lube
05.2011 - 10.2014
Some College Expierence - General Studies
Normandale Community College
High School Diploma -
Eden Prairie Senior High School
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