Austin Beek
Jenison,MI
Summary
Adaptable expert in customer service and team management. Known for fostering positive relationships and enhancing team performance, ready to leverage skills to drive customer satisfaction and support educational initiatives.
Overview
14
14
years of professional experience
Work History
Customer Technology Support
Gordon Food Service
Wyoming, MI
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Answered phones and provided troubleshooting and how to support for customers and sales representatives.
- Fast pace self teaching and learning on the job.
Assistant Teacher
Apple Tree Daycare & Preschool Center
Byron Center, MI
01.2022 - 02.2023
- Assisted in developing and implementing age-appropriate educational activities.
- Collaborated with lead teachers to create engaging lesson plans for diverse learning styles.
- Supported classroom management by fostering positive relationships among students.
- Monitored student progress and provided constructive feedback to enhance learning outcomes.
Assistant Manager
Dollar Tree
Jenison, MI
12.2011 - 01.2022
- Directed daily operations to ensure effective store management and customer satisfaction.
- Trained and mentored staff to enhance team performance and service quality.
- Implemented inventory control procedures to optimize stock management and reduce shrinkage.
- Coordinated promotional activities to drive sales growth and increase foot traffic.
Education
High School Diploma -
Jension High School
JenisonSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Customer Technology Support
Gordon Food Service
03.2023 - Current
Assistant Teacher
Apple Tree Daycare & Preschool Center
01.2022 - 02.2023
Assistant Manager
Dollar Tree
12.2011 - 01.2022
High School Diploma -
Jension High School