AUSTIN BONACUSE
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
Work History
Director of New Member Education
Alpha Delta Pi Sorority
Winter Park
10.2024 - 01.2026
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Welcomed the new members of the sorority, created lesson plans and presentations to teach them more about the sorority.
- Planned events for the new members.
- Managed budgeting and financial planning processes for the organization.and business growth.
Xplor-Internship
Anju Lynn
Sarasota
06.2025 - 08.2025
- 10 week internship in event management.
- Worked a conference with over 1,000 people.
- Arranged transportation and helped plan incentive trips for businesses.
Server
MVP-Peter Geannopulos
Siesta Key
05.2024 - 08.2025
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
Sales Representative
Emmy Ivanoff
Winter Park
08.2024 - 05.2025
- Researched competitors' products, prices, and sales techniques.
- Developed key customer relationships to increase sales.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Operated register, handled cash and processed credit card transactions.
Public Relations Marketing Specialist
Alpha Delta Pi Sorority
Winter Park
01.2023 - 01.2024
- Developed and implemented marketing strategies to increase brand awareness.
- Assisted in developing social media content for various platforms including Twitter, Facebook, LinkedIn, Instagram and YouTube.
- Tracked competitors' activities by studying their products, prices, promotions and advertising methods.
- Maintained professionalism and efficiency while working closely with leadership.
Head Hostess/Trainer
Lisa Hanley
Driggs
05.2021 - 08.2023
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Maintained accurate records of reservations and wait times.
- Trained new staff on proper hosting procedures and policies.
- Ensured that the dining room was always clean, organized, and presentable.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Managed financial transactions including payments, refunds, discounts.
Fine Dining Hostess/Internship
Jonathan Van Dyke
Sarasota
05.2022
- One-month Internship where I learned how the restaurant markets their food, looked at the finances of the restaurant including profits and revenues.
- Trained in a fine-dining restaurant learning important leadership skills.
Education
Business Management -
ROLLINS COLLEGE
Winter Park, Florida01.2027
High School Diploma -
THE OUT-OF-DOOR ACADEMY
Sarasota, Florida01.2022
Skills
- Guest service
- Event planning
- Team leadership
- Strong leadership
- Project Coordination
- Budget Control
- Media relations
Languages
French
Timeline
Xplor-Internship
Anju Lynn
06.2025 - 08.2025
Director of New Member Education
Alpha Delta Pi Sorority
10.2024 - 01.2026
Sales Representative
Emmy Ivanoff
08.2024 - 05.2025
Server
MVP-Peter Geannopulos
05.2024 - 08.2025
Public Relations Marketing Specialist
Alpha Delta Pi Sorority
01.2023 - 01.2024
Fine Dining Hostess/Internship
Jonathan Van Dyke
05.2022
Head Hostess/Trainer
Lisa Hanley
05.2021 - 08.2023
Business Management -
ROLLINS COLLEGE
High School Diploma -
THE OUT-OF-DOOR ACADEMY
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