Austin Burt
Liverpool,NY
Summary
Dynamic Assistant Store Manager with a proven track record at Lowe's, enhancing store performance through effective team management and inventory control. Skilled in customer service and engagement, demonstrated by mentoring staff and implementing strategic sales techniques. Achieved notable sales growth by analyzing trends and optimizing store operations.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Lowe's
02.2020 - 01.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Hardlines Team Member
Kmart, Sears Holding
07.2014 - 11.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor - Criminal Justice
SUNY College At Oswego
Oswego, NY12.2019
Bachelor - Psychology
SUNY College At Oswego
Oswego, NY12.2019
Skills
- Problem-solving
- Customer service and engagement
- Inventory control
- Store operations
- Team management
- Hiring and training
- Mentoring and coaching
- Sales techniques
Timeline
Assistant Store Manager
Lowe's
02.2020 - 01.2025
Hardlines Team Member
Kmart, Sears Holding
07.2014 - 11.2019
Bachelor - Criminal Justice
SUNY College At Oswego
Bachelor - Psychology
SUNY College At Oswego