Austin Campos
Norwalk,CA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with [Number] years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.
Overview
12
12
years of professional experience
Work History
Courtesy Technician
Jiffy Lube
07.2022 - Current
- Streamlined the process for documenting services performed on each vehicle, reducing errors in reporting while enhancing record-keeping accuracy.
- Stayed up-to-date on the latest industry trends and technologies through continuous training and professional development opportunities.
- Completed routine maintenance tasks such as oil changes, tire rotations, and fluid checks to extend the life of vehicles.
- Provided exceptional customer service, addressing questions or concerns professionally and promptly.
- Fostered positive relationships with clients by providing clear explanations about necessary repairs, costs involved, and timelines for completion.
- Supported the service team by maintaining an inventory of necessary parts and supplies for repairs.
- Performed comprehensive multi-point inspections on every vehicle serviced, ensuring a high level of quality control in all repairs completed.
Courtesy Clerk
Stater Brothers
09.2018 - 01.2021
- Bag Groceries
- Gather Carts
- Help with customers
- Restock shelves and Help with returns
- Maintain store and public areas
- Help open and close the store.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Guest Service Associate
Knotty Berry Farm
11.2017 - 08.2019
- Interacts with guest and make their day amazing through meaningful connections
- Deliver fast and accurate services
- Help set up the games throughout the park
- Handle money
- Help sell the games to customers
- Welcome new customers to the park and help with needs.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
Assistant manager/Sales Associate
International Florist
01.2013 - 10.2015
- Assisted florist product selection, design, supply and floral arrangements
- Examined merchandise to ensure that it was correctly priced and displayed
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Assisted florist in maintaining inventory receipts
- Customer service/retail; answering phones, making calls, help customers out, impute data into computers and worked the cash register.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Diploma - Culinary
Institute of Culinary Edu
Pasadena, CA09.2025
GED -
ABC Adult School
05.2019
Skills
- High level of integrity; Very responsible individual Strong work ethic and commitment to learn product technical information Display strong problem solving,communication,time management and multitasking skills Highly organized; Very detailed oriented in maintaining administrative records and other tasks
- Safety Procedures
- Mechanical Knowledge
- Vehicle Inspection
- Diagnostic Skills
Additional Information
BSIS Guard Card #6477225
Timeline
Courtesy Technician
Jiffy Lube
07.2022 - Current
Courtesy Clerk
Stater Brothers
09.2018 - 01.2021
Guest Service Associate
Knotty Berry Farm
11.2017 - 08.2019
Assistant manager/Sales Associate
International Florist
01.2013 - 10.2015
Diploma - Culinary
Institute of Culinary Edu
GED -
ABC Adult School